An extended returns policy is the No. 1 experience-based reward that US adults would be most interested in receiving from brands, per Ebbo’s October 2023 survey.
Mattel expects flat sales next year: While the company plans to lean on its strong brands to develop movies and games, it isn’t immune to the toy industry’s broader challenges.
Under Armour expects revenues to fall 3% to 4% this year: That’s slightly more than it previously expected, but it also raised expectations for full-year gross margin and earnings.
L’Oréal, e.l.f. Beauty, and Coty see double-digit growth as beauty demand soars: Demand for dermatological beauty, dupes, and fragrances is keeping all three companies on an upward trajectory.
Apple’s Vision Pro, rich in apps and retail support, faces a crucial test: public acceptance in everyday scenarios—echoing Google Glass’ challenges.
Target looks to a paid membership program to fuel growth: The Amazon Prime-like program could incorporate Shipt, the company’s $99 annual delivery service.
Ford reformulates its EV strategy after premium model sales stall. Small and affordable EVs could reignite interest while enabling expansion to emerging markets.
As debts rise and credit quality weakens, banks are tightening lending standards, and consumers are starting to turn to alternative payment methods
This move solidifies Mastercard’s leadership in this high-value payments space
While these offerings can improve sales and customer satisfaction, merchants must also take into account this added and very costly risk
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss why folks are shopping more on their mobile devices and the role of mobile in-store. Then, for "Red-Hot Retail," our analysts give us some spicy predictions about the future of mobile shopping. Join our analyst Sara Lebow as she hosts analysts Carina Perkins and Yory Wurmser.
Alibaba is stuck in a rut: China’s largest ecommerce company faces diminishing growth and market share as consumers cut spending.
On the podcast we discuss what to expect as banks deploy more AI in 2024. We chat about several use cases for AI, like customer service and chatbots, personalized banking services, fraud detection and prevention, credit scoring and risk assessment, as well as personalized marketing. In “Place Your Bets,” we distribute 10 points to four predictions in order to rank the relative likeliness that each one will come true. We rank the following to see which is most likely to happen in 2024: news stories about overzealous chatbots stops banks from rolling them out, regulators squash attempts to use AI for investment advice, the deployment of AI enables banks to initiate massive layoffs, and small banks and credit unions are able to win more customers because of their deployment of AI for customer service. Listen to the conversation with host Rob Rubin and our analysts Jacob Bourne and Gadjo Sevilla.
Amazon muscles in on Google and Meta’s ad throne: Retail media and Prime Video propelled the company to a blockbuster 2023—and 2024 looks even brighter.
While some were skeptical of Temu’s staying power, the app’s low prices and social-first marketing strategy seem to be resonating with consumers. Opening its platform to US sellers could bring competition for Temu at a time when consumer perception is flagging.
Retailers flock to Apple’s Vision Pro amid growing interest in virtual experiences: J.Crew, e.l.f. Beauty, and Wayfair are among the companies releasing dedicated shopping apps.
Competition for Class A mall real estate is as stiff as ever: But the overall landscape remains challenged as operators struggle to build an experience that can attract visitors and drive sales.
Gap brings on Zac Posen to reinvigorate its brands: The retailer is relying on the designer’s experience and celebrity to help reinsert the company into the cultural conversation.
Amazon looks to reduce packaging waste: The retailer extended its Ships in Product Packaging program to all third-party sellers across the US and Canada that use Fulfillment by Amazon.
On today's podcast episode, we discuss what artificial general intelligence (AGI) is capable of, why everyone is rushing to create it, and how close we are to reaching it. "In Other News," we talk about 'Ready Player One' becoming a metaverse experience and how we will start controlling our smart homes. Tune in to the discussion with our analysts Jacob Bourne and Gadjo Sevilla.