Target is spending $100 million to expand its next-day delivery capabilities: The retailer plans to have at least six new sortation centers to make delivery cheaper, faster, and more efficient.
Barnes & Noble revamps its membership program: By adding a free tier, it aims to build customer loyalty and, at the same time, gather information about shoppers’ habits and preferences.
Customer loyalty has to be earned. Brands can do this through programs with discounts and deals, but there’s a lot more to loyalty programs than the occasional coupon. Our analysts share how your brand can achieve loyal status.
As Gen Zers’ buying power grows, retailers need to understand the best ways to connect and engage with them, whether that’s through leaning into product discovery or creating a more seamless payment process. We take a look at some of Gen Z’s shopping habits and what they mean for retailers.
Issuers should keep an eye on rising delinquencies and charge-offs to understand how consumers are faring financially.
Over half of retailers plan to raise prices this year: But any additional profitability may be wiped out by declining consumption from cash-strapped shoppers.
Consumers around the globe are cutting back: Over half of global consumers are pulling back on discretionary spending, with 15% stopping non-essential spending altogether.
Consumers are trading down to private labels: Rising food prices have driven shoppers to look for less expensive alternatives. (This story was written with the assistance of GPT-3).
Walmart benefited from shoppers’ growing thriftiness: The retailer continues to gain market share in grocery, including among higher-income households.
Highlighting benefits to regional and community banks can help shore up relationships as fraud concerns mount.
Snapchat sees user bump amid economic headwinds: Company outlines the steps it’s taking to bolster direct-response ad performance.
The up-and-coming shopping app Temu made waves with its Super Bowl ad debut this year, airing its 30-second spot with a cheery “Shop Like a Billionaire” tagline several times on Fox during and after the broadcast of the big game. Here’s what you need to know.
Instagram is shutting down its livestream shopping business: The move is the latest sign of US shoppers' disinterest in livestream commerce.
There’s a notable shift in where consumers buy groceries online: Mass merchants are attracting more monthly active users while grocers see their numbers decline.
DoorDash has 50% more DashPass subscribers than it did a year ago: Growing that subscriber base should help it drive customer retention and boost basket sizes.