Retail & Ecommerce

Ingenico and Splitit are focused on cutting customer friction to grow their in-store BNPL presence.

Where people work and live has changed—for the long haul: Retailers and restaurants that cater to downtown office workers need to adjust to the new normal.

Strong North American sales helped Starbucks overcome a steep COVID-19-related drop in China: But the company’s decision to devalue its rewards program coupled with its unchanging anti-union stance could come back to bite it.

Sick of disappointing retail news? So are we. Just like we’re sick of paying $6 for a carton of eggs. Some good news: US employers added 30,000 retail jobs in January, offering a big boost after a sluggish second half of 2022, when retail jobs fell for three consecutive months from September to November and were stagnant in December. Here are some more positive indicators.

Retailers are adapting to the changing market by focusing on digital tactics that drive demand for in-store shopping to meet evolving customer needs and expectations. Here’s what you need to know.

The funding round shows there are opportunities for fintechs serving North Africa’s substantial underbanked population.

It wants to lower the amount credit card issuers can charge in late fees—which would hurt a key source of issuers’ revenues.

Amazon seems poised to beat its lowered expectations: While the retail giant predicted its slowest-ever holiday season growth, analysts expect the retail giant’s Q4 sales still rose 6% YoY.

FedEx cuts 10% of management staff as consumer demand softens: The delivery company is the latest to resort to layoffs after rapid expansion during the pandemic.

Not everyone is a fanatic about livestream shopping: Fanatics Inc. announces plans for the sports memorabilia market, but US live commerce market remains underdeveloped.

Amazon’s revenues rose 9% in Q4: While the company’s highly profitable retail media business continued its upward trend line, ecommerce sales fell 2% YoY.

Estée Lauder is betting on Chinese tourists to help return it to growth: But recession fears in the US and Europe could hinder a full recovery.