Social commerce sales will continue rising: This is despite slowing buyer growth, as existing customers continue to spend more on social purchases.
Winter is coming for European retailers (both literally and figuratively): With economic conditions worsening, retail sales in the UK and throughout continental Europe are poised to slow this holiday season.
In the US, 31% of millennials shop via mobile on weekdays while at home. That’s up 4 percentage points from 2019, while the share who do so via desktop/laptop has decreased by the same amount, to 18%. Since 2019, the shopping habits of US millennials have pivoted away from the weekends and toward mobile.
The pace of automation in retail is increasing. For example, retail drones will expand from nearly 35,000 in 2022 to over 110,000 in 2024, our latest forecast shows. That growth means the industry has the opportunity to improve efficiencies and meet growing consumer demand for better, faster service.
The super app model’s biggest vulnerability: A complete shutdown is the worst-case scenario for monolithic apps loaded with services like payments, messaging, e-commerce, ride-hailing, and maps.
The Shopper Cash Rewards card lets users earn 6% cash back at their two favorite retailers and 3% on a category of their choice.
Uber’s new ad ambitions are a risky proposition: Company envisions revenue of $1B, but promo deluge could have riders seeing red.
Alibaba was the world’s No. 1 digital retailer in 2021 with $1.249 trillion in ecommerce gross merchandise value (GMV). Amazon ranked No. 2, with ecommerce GMV of $602.0 billion, while JD.com and Pinduoduo took No. 3 and No. 4, respectively.
B2B ecommerce still plays a limited role in B2B transactions, and the room for growth is enormous.
The rumors of rapid grocery’s demise are exaggerated—but not by much: While startups struggle to make the model profitable, Uber Eats and DoorDash see an opportunity.
Instacart puts its IPO plans on ice: With Wall Street looking for safe bets and consumers adjusting their shopping habits, there’s little appetite for an Instacart IPO right now.
Ecommerce exploded at the onset of the pandemic. Two and a half years later, people have returned to stores, but ecommerce adoption remains high. Retailers are once again asking: What is the future of stores? Here are four red-hot predictions.
Don’t be fooled by strong airline earnings: Travel interest is on the decline, which will contribute to lower ad spend from airlines at the end of the year.
Uber Eats and Circle K bring marijuana sales into the mainstream: Both companies are lowering the barrier to purchases, but rising inflation could temper customer enthusiasm.
Visa brought its BNPL solution to more Canadian retailers and expanded Visa Direct through a partnership with Thunes.