On today's episode, we discuss the social media regulations coming this year, whether virtual try-on will ever take off, how not to interrupt the consumer, whether shipping is the new ecommerce frontier, Formula One racing's newfound US popularity, an unpopular opinion about in-store shopping, some facts about sea creatures, and more. Tune in to the discussion with our senior director of Briefings Stephanie Taglianetti, director of reports editing Rahul Chadha, and analyst Bill Fisher.
Big-box retailers are aggressively upgrading their beauty offerings to attract returning in-store shoppers and younger, digital-first consumers.
Insider Intelligence spoke with Kate Lubenesky, president at W&P, a food and beverage essentials brand that sells sustainable packaging for everyday food items.
Consumers are driven by value more than anything else. About two-thirds of consumers worldwide who had switched brands in the past year were looking for better deals. More than half were seeking better product quality.
It’s a difficult landscape for retailers: We break down how some retailers have successfully navigated the shifting terrain—and why others couldn’t.
Consumers rank their favorite brands: A survey shows grocery and tech brands are favorites, while social media lags far behind.
It now lets users convert payments to Bitcoin, and it launched two products to let customers access third-party apps.
On today's episode, we discuss what makes a customer data platform (CDP) successful, what kind of ROI brands can expect from them, and some best practices. "In Other News," we talk about whether companies are tracking the customer service metrics that really count and what happened when Old Navy made clothing sizes for everyone. Tune in to the discussion with senior vice president of sales at mParticle Kyle Robinson and our analyst Patty Soltis.
Gorillas sheds workers in another blow to the rapid delivery industry: The company fired 300 employees and will exit several markets as it struggles to reach profitability.
Wendy’s biggest shareholder wants to take the company private: As the fast-food chain struggles amid shrinking store traffic and sales growth, an influx of cash could help it better compete with McDonald’s.
Livestream platforms score funding as investors remain bullish on social commerce: Firework and buywith bag millions in financing as livestream shopping events go mainstream.
Dollar Tree and Dollar General benefit from consumers trading down: The discount retailers profit when consumers become price-conscious.
Consumer spending grew an upwardly revised 3.1% in Q1: While many consumers expect the current inflationary shock to be temporary, rising prices are eating into companies’ bottom lines.
China’s COVID-19 lockdowns severely impacted Alibaba: Despite significant challenges across its business units, the retailer still beat expectations.