Fast shipping, the vast selection of products, and high-quality customer service add to consumers’ growing attraction to online retail marketplaces, our analyst Sky Canaves said. “If there are any issues with the order, for example, there’s a trusted intermediary between the buyer and seller, which is why consumers may often feel that they have greater trust in marketplaces,” she said.
Political campaigns embrace the creator economy: It's a recognition of creators' ability to influence voters and drive engagement.
It’s not easy to get shoppers to switch grocery stores: Consumers are far more loyal to their grocers than they are to specific brands.
The US consumer is holding up, according to Walmart: The retailer raised its full-year outlook after solid spending from value-seeking shoppers drove it to a Q2 earnings beat—although it warned of uncertainty heading into election season.
Alibaba and JD.com disappoint on revenues as 618 shopping festival fails to lift sales: Both retailers fell victim to the difficult consumer environment in China, as shoppers spend more cautiously.
The FTC cracks down on fake reviews: A new rule bans their sale and purchase, alongside the use of AI to generate fake testimonials, to help restore trust in online marketplaces.
On today's podcast episode, we discuss if ‘Just Walk Out’ technology will ever catch on at scale, how different generations respond to self-checkout, and what the next iteration of in-store payments will look like. Listen to the conversation with our analyst Sara Lebow as she hosts analysts Sky Canaves and David Morris.
Neutrogena debuts product line on TikTok Shop in a bid to woo Gen Z skincare obsessives: The brand hopes to regain market share in the dermatological space after ceding ground to L’Oréal’s CeraVe and La Roche Posay.
Streamers poised to tap foreign-language boom: Viewing of non-English content rises in North America, UK, and Australia.
Aldi is partnering with Instacart to deploy the latter’s Connected Stores solution. The partnership comes at a time when consumers are increasingly turning to discount retailers for low prices amid a tough economic climate.
The holiday retail season keeps getting longer: Nearly two in five consumers plan to start shopping for gifts by September, well before retailers launch their fall sales events.
US inflation dipped below 3% in July—the first time since March 2021: While price increases are slowing, consumers feel little relief, fueling pessimism about the state of the economy.
Both cards are set up for success despite the lackluster rewards they offer compared with the US versions
The fintech will no longer be held to a transaction cap, which will let it capture higher value remittances and expand into business payments in the country
The $15 million can help repair customer relationships, but Block still faces other legal troubles ahead
Home Depot expects sales to weaken as economic uncertainty weighs on consumers: The home improvement retailer lowered its FY forecast as high interest rates cause households to think twice about moving or renovating.
DoorDash is the latest delivery platform to turn to streaming to boost membership sign-ups: The company will offer DashPass subscribers free access to Max’s ad-supported tier in a bid to boost sign-ups and grow sales.
Nearly two-thirds (66%) of US data and ad professionals have adopted data clean rooms as a result of privacy legislation and/or signal loss, according to February 2024 data from the Interactive Advertising Bureau (IAB) and BWG Strategy. Since data is at the core of retail media success, enabling brands to target and measure campaigns more accurately, it’s not surprising that data clean rooms have come into play.
Digital ad spend grows in Q2 2024, says Skai: Retail media leads with 21% YoY increase, despite higher CPC and CPM across channels.
German grocer Lidl leans into home improvement: The discount retailer opens two dedicated locations for its DIY private label as consumers gravitate toward store brands