The partnership focuses on AI, digital payments, and IoT. It will use Microsoft’s cloud and OpenAI expertise to transform Vodafone’s business model.
GenAI is on the agenda for most retailers in 2024: Walmart, Target, Canadian Tire, and others are turning to the tech to boost customer and employee satisfaction.
Our newsletter team has already made a number of advertising and retail predictions, but now it’s time to combine the two. Retail media is still on the rise in the US (growing by a projected 28.6% this year), but competition is getting fierce. From commerce opportunities to consolidation, here’s what we expect to see from retail media in 2024.
Uber will shutter Drizly in March: Three years ago, Uber paid $1.1 billion for the alcohol delivery service. Now, the ride-hailing company is looking to streamline operations.
FedEx turns to ecommerce services to drive growth: The company’s new fdx platform promises to help companies make more strategic logistics decisions.
71% of US retail decision-makers have invested in data/AI-enabled content for personalization, according to an August 2023 report from Coresight Research and Obsess.
On today's podcast episode, we discuss how this year will look as Google's cookies fade away, the biggest threat to Google's search dominance, how many consumers are moving to ad-supported streaming, whether Apple can move the VR needle, Peloton's content hub on TikTok, the first person to ever complete Tetris, and more. Tune in to the discussion with our analysts Ross Benes, Evelyn Mitchell-Wolf, and Max Willens.
Holiday season hiring rose nearly 11% YoY in 2023: That helped push retail employment numbers to their highest level since prepandemic 2019.
Sometimes two is better than one. Especially when trying to capture consumer attention in a world of seemingly endless options. Here are four retail partnerships we think could occur in 2024, ranked from most likely to happen (e.g., Pinterest and Ikea) to least likely (e.g., Chewy and Blue Apron), and why we think they make sense.
Nu Mexico users can request remittances through WhatsApp, which could prove popular given the messaging platform’s large user base
Amazon has been pushing the tech for use cases beyond traditional retail stores to stir up adoption
The P2P payments space is deeply entrenched by competitors that have large networks of loyal users
Gucci and Burberry target ultra-wealthy as sales slow: Both companies are expanding their selection of higher-priced, staple products to ensure steady appeal.
Grocery sales will account for 19% of US commerce sales in 2026: That’s enough to surpass apparel and accessories as the largest ecommerce category.
China faces an uphill battle in 2024 to revive economy: Prices fell for the third-straight month in December as sluggish demand fuels deflationary pressures.
Uniqlo owner Fast Retailing bet on overseas markets to drive growth: That wager is paying off as strong sales in North America and Europe helped the company top analysts’ expectations.
US inflation is heading in the right direction: Consumers are finally getting some price relief, but conflict in the Red Sea could upend progress.
Three quarters of shoppers worldwide are worried about fake reviews: The majority think it’s up to brands to police the issue.
“Despite lingering inflation, relatively sluggish consumer confidence, and shrinking excess savings, people still pulled out their wallets for the holidays,” our analyst Zak Stambor said on an episode of the “Behind the Numbers: Reimagining Retail” podcast. Because it’s never too early to start planning for the biggest retail period, here are four predictions for the 2024 holiday season.
A new peak for ad industry employment: 2023 saw the ad industry reach 504,600 jobs—its highest ever figure and a sign that 2022’s troubles are in the rearview.