Retail & Ecommerce

Sweetgreen finds digital sales deliver big: With two-thirds of those sales coming through its website and app, the chain can collect data on consumer preferences and behavior.

Fashion resale platforms focus on expansion first, profits later: The RealReal, thredUP, and Poshmark all saw strong sales in 2021, but must now cope with slow shopper growth and high infrastructure costs.

On this episode of Brand Anatomy, where we get exclusive looks inside leading brands, Briefing director Jeremy Goldman sits down with Mike Janover, vice president of global digital and direct marketing at Gap Inc., to discuss how the clothing and accessories retailer is tackling personalization at scale, the nuances between the brand's marketing channels, and the top technologies it's implementing.

Bed Bath & Beyond faces pressure from activist investors to reinvent itself: The retailer’s struggle to adjust to an ecommerce-centric retail landscape opens the door for a potential sale.

Sberbank and others are looking to China’s state-backed UnionPay to combat Visa and Mastercard’s exit from Russia.

“The Batman” proves people will still pay for a movie: Rather than wait 45 days to see it at home, North American consumers spent $128.5 million over the weekend to see the blockbuster.

Aether, from the sky, makes diamonds: Aether’s use of carbon dioxide to create diamonds paves an economically viable path toward turning CO2 waste into valuable commodities.

On today's episode, we discuss why retailers and consumers are (and why they're not) excited about livestream shopping in the US. For "In Other News," we talk about when same-day delivery will be the norm and what to expect from direct-to-consumer (D2C) brands in 2022. Tune in to the discussion with our analyst Sky Canaves.

Tencent’s WeChat lowered its SMB fees in response to a government directive, and CBDC adoption may complicate business further.

Insider Intelligence spoke with David Sykes, head of Klarna’s North America division.

Can membership programs provide a new revenue stream for retailers? Best Buy and Walmart are taking a page from Amazon Prime and AppleCare as they build out their programs.

Kroger turns to personalization to encourage consumer spending and loyalty: The grocer hopes customized rewards will keep value-conscious shoppers in the fold.

Instacart expands its commitment to diversity: The grocery delivery platform launches an initiative to support women-owned brands for Women’s History Month.