The definition of cinema changed this weekend: With a Best Picture win for “CODA,” Apple showed that a streamer can deliver high-quality movie-going experiences—without going to the movies.
Spotify could break away from Google and Apple’s payment duopoly: Google’s alternative payments pilot program might only serve higher-profile apps, leaving smaller developers in the lurch.
TV audiences are fragmented, and the Oscars won’t change that: Though the 2022 ad inventory is sold out, a modest bounceback from last year’s disappointing show is probably the best ABC can hope for.
Politically unaligned voters are a valuable customer segment: This moderate customer base plans to increase spending at a higher rate than the average voter.
Its new secured card can appeal to small-business owners with poor credit histories and lead to upgrade opportunities.
Restaurants scramble to roll out loyalty programs: Hardee’s, IHOP, and Carl’s Jr. are the latest chains to leverage loyalty to offer personalized experiences and deepen relationships with consumers.
US food and beverage ecommerce sales will approach $80 billion in 2022, up 20.7% from nearly $65 billion last year. While the growth is impressive, it’s far slower than the 99.0% surge the category saw in 2020, when wary consumers pivoted to buying online at the onset of the pandemic.
FedEx’s electric cart plans are strategically sharp: Last-mile fulfillment is a major pain point, and the company plans to innovate while simultaneously improving capacity.
Apple acquired UK-based open banking fintech Credit Kudos—here’s what it can do with the new tech.
50 million data points are great, but only if they’re actionable: That’s according to Ashley Ross, head of CX at Bank of America, who we sat down with for an exclusive interview.
Platforms are cracking down on fake reviews: Meta and Amazon have taken legal action against businesses that post misleading or fraudulent customer reviews.
The pet industry isn’t worried about inflation: Booming adoption numbers and changing attitudes toward pet ownership are fueling growth, even as shoppers adjust spending in other categories
The gap between rapid grocery and food delivery platforms is collapsing: Gopuff’s arrangement with BurgerFi is a harbinger of more restaurant partnerships to come.
China’s tech metamorphosis begins: Curbing years of unchecked growth, China’s tech regulations spell layoffs in the short term. It remains to be seen if sacrifices will yield an improved industry.