Nordstrom blends digital and physical experiences with its expanded advertising network: The retailer hopes to leverage its customer data to drive engagement, traffic, and sales to its online and offline properties.
Visa will help expand credit lines and security measures for Tribal Credit’s business cardholders across Latin America.
The market’s appetite for personalization technology keeps growing: As investors see more brands prioritizing customer engagement, CX platform Insider becomes one of the few female-led SaaS unicorns in the world.
Rapid grocery companies speed up overseas expansion, but risks remain: Uber Eats, Gopuff, and Gorillas are some of the companies looking to corner new markets quickly, before the cash runs out.
Victoria’s Secret looks to revamp its brand image: The retailer is launching an underwear brand for preteen shoppers, rolling out an inclusivity-focused intimates line, and adding sizes.
Fanatics adds fuel to fund its expansion into new businesses: The sports merchandising giant raised $1.5 billion at a $27 billion valuation.
Retailers invest in last-mile fulfillment as shoppers clamor for convenience: Growing ecommerce business has led companies to revamp their brick-and-mortar footprints and adopt autonomous delivery methods.
Payments industry reacts to Russia’s invasion of Ukraine and international sanctions.
The tight labor market is empowering retail workers: Boosting pay can help retailers retain staff and ensure they’re providing a good customer experience.
TikTok’s ecommerce priorities are clear with expansion into Southeast Asia: Parent company ByteDance hopes to turn social media users into social commerce adopters.
Despite losses surging more than 300%, Klarna’s gross merchandise volume grew 42% YoY, and it hit 147 million active consumers.
India’s ecommerce market poised to keep booming: The pandemic spurred fast adoption of digital channels, and the country is set to reach $100 billion in online sales next year.