Amazon will account for 39.5% of all US retail ecommerce sales in 2022, or nearly $2 in $5 spent online. Altogether, the next 14 biggest digital retailers will make up just 31.0%, with the remaining 29.5% of the ecommerce pie going to everybody else.
Capital One already issues the private-label Kohl’s Card and will pilot a co-brand program in early 2023.
New challenges for Russia’s tech émigrés: Big Tech closed its offices, and thousands in the industry have fled. Financial isolation and anti-Russian sentiment could impede their attempts to restart businesses.
Alcohol ecommerce sales are growing, but shoppers are fickle: Instacart is the top alcohol ecommerce retailer for now, but lack of customer loyalty makes its position tenuous.
Truck drivers aren’t going to take it anymore: Transportation workers are the latest group to agitate for higher pay and relief from high fuel prices.
Auto and parts and food and beverage will be the fastest-growing ecommerce categories; both will see double-digit growth but from a relatively small base.
DC’s attorney general puts Grubhub’s practices under the microscope: He filed a suit that accuses the company of charging hidden fees and using deceptive marketing tactics during the pandemic.
Nike is entering a new phase of its D2C strategy: The company has cut its wholesale accounts in North America by more than 50% over the past four years.
Chinese authorities are reportedly considering roping WeChat Pay into the spin-off, which may further complicate regulatory matters for Tencent.
H&M is turning its website into a fashion marketplace: The fast-fashion retailer wants to compete with Asos and Amazon to become a go-to destination for shoppers.
In a study of select countries, adults favored in-store over online shopping everywhere except China. There, 54% would rather shop digitally and only 16% preferred physical stores, while the rest had no opinion.
Digital-native retailers struggle to turn a profit: Rockets of Awesome and Warby Parker demonstrate the challenges upstarts face when they attempt to pivot from fast-paced growth to profitability.
The issuer plans to attract more SMEs and younger consumers while upping its tech capabilities ahead of a credit card inflection point.