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Last-mile delivery is a necessary expense for retailers: A survey by Anyline and Researchscape finds shoppers of all ages will abandon brands after a bad delivery experience.
Brands see an opportunity to pad their margins: Consumer demand remains strong for products such Tide, Coca-Cola, and Tyson, which is why companies are boosting prices beyond their increased costs.
Despite slowing growth, US marketplace ecommerce sales are expected to hit $357.26 billion in 2022, making up 34.6% of all online sales.
Among US Netflix subscribers who share their account with others, nearly half said they’d very likely cancel their subscription if the platform began charging them extra for sharing it. An additional 28% said they’d be somewhat likely to delete their accounts, while just 27% say they would stay subscribed.
‘Green’ energy targets Greenland: Billionaire-backed KoBold Metals begins mining operations in Greenland to secure minerals for EV batteries. But the advent of new battery technologies might make the venture unnecessary.
As in-app shopping grows, retailers need to prioritize the mobile experience: Consumers spent record amounts of time in shopping apps in 2021, but sustaining their interest for the long term could be tricky.
Amazon looks to blunt Shopify’s momentum: Buy with Prime extends the marketplace’s reach by letting shoppers use their Amazon Prime membership to receive fast shipping on other retailers’ websites.
Old Navy’s “execution challenges” drive Gap to adjust its outlook: The division’s merchandise mix isn’t in line with what consumers want, leading it to offer more discounts than expected.
Shanna Prevé, vice president of enterprise sales and business development at DoorDash, creates partnerships with large customers, from restaurant to convenience to retailers. Prevé spoke with Insider Intelligence about the company’s mission to lead the instant-delivery space, shifting consumer behavior, and smart technologies.
CNN+ was doomed from the start: The much-discussed news streaming service is shutting down after reports that it couldn’t attract subscribers.
Contractual issues have reportedly stalled its plans to let users send money to businesses via WhatsApp.
Governments and consumers are making it harder for retailers to get away with fake reviews: A class-action lawsuit against Fashion Nova and new legislation in the UK show the perils of misleading shoppers.