Consumers turn to online marketplaces for convenience: While marketplace adoption jumped significantly in 2020, growth stalled last year.
Target brings the in-store experience to shoppers’ cars: Allowing customers to return items and order Starbucks through Drive Up will lead more people to use the service.
The provider brought its rewards program to nine markets to help entice spending and expanded Pay Now’s availability, which gives customers more flexibility.
Amazon’s bet on brick-and-mortar grocery has yet to pay off: A new report highlights the company’s physical retail struggles, but digital grocery remains a bright spot.
The tight housing market is good news for retailers: The Home Depot and Lowe’s can benefit from consumers fixing up and renovating their homes—if they can navigate supply chain issues.
The rubber band effect drove much of the top performing product categories and retail brands in 2021, as they snapped back from mid-pandemic lows.
Wish turns to shoppable video to reverse its decline: The mcommerce company hopes new tools will be enough to encourage users and merchants to stay on the platform.
Amex added Plan It to Delta’s checkout, giving the airline another BNPL option for its customers while letting Amex reroute volume to its cards.
Allbirds redoubles commitment to sustainability with new resale platform: The shoemaker hopes to extend the life of its products while boosting traffic in-store and online.
Hermès’ disappointing results put it at odds with the rest of the luxury market: The brand has resisted calls to lift its self-imposed production cap as other companies report record earnings.
Ecommerce sales in Southeast Asia will total $89.67 billion in 2022, an increase of $15.31 billion over last year.
Macy’s is staying the course rather than spinning off its ecommerce business: The omnichannel retailer believes that it can be more agile and better serve consumers as an integrated company.