Retail & Ecommerce

But other issuers are also revamping their rewards, so Chase will have to do more to stand out

The US economy hits speed bumps: A flurry of news events, a slowing labor market, and lackluster consumer confidence numbers are making it harder for retailers to convince consumers to spend.

The FTC could probe grocery prices as higher costs frustrate shoppers: Chair Lina Khan says the commission would investigate why profits and prices remain high even as costs have come down.

Mercado Libre benefits from Americanas accounting scandal: The Latin America ecommerce giant gained share in Brazil by growing sales 36% in Q2.

Nike bets on the Olympics to get back on track: The sportswear company is spending big to reignite consumer interest, but a slow product pipeline could stymie its efforts.

Mattel is banking on in-store retail to uplift holiday sales, while Kimberly-Clark is building its profile through storytelling-driven ads. McDonald’s drawing customers to its loyalty program thanks to gamified features in its mobile app. Here are three insights from each company’s most recent earnings and what marketers can learn.

A company reorg should help keep up this momentum for the second half of the year

This should help boost the wallet’ use in the country, but plans for a government-run super app could diminish this growth opportunity

The tech can improve the checkout solution’s accuracy, removing potential customer frustrations

Etsy and eBay find room to grow amid stiff ecommerce competition: Both companies are leaning into their strengths—one-of-a-kind items for Etsy, collectibles, car parts, and secondhand luxury for eBay—to win over customers.

The housing market is stuck: Wayfair’s sales fell 2% in Q2 due to an “unprecedented” slowdown in the home goods category that CEO Niraj Shah compared with the 2008 financial crisis.

Amazon misses sales expectations as shoppers trade down to cheaper products: The retailer is trying to win over price-conscious customers with more sales events and a soon-to-be-launched budget marketplace.

On today's podcast episode, we discuss the unofficial list of the most interesting retailers in July, focusing on back-to-school initiatives for this episode. Each month, our analysts Arielle Feger, Becky Schilling, and Sara Lebow (aka The Committee) put together a very unofficial list of the top eight retailers they're watching based on which are making the most interesting moves: Who's launching new initiatives? Which partnerships are moving the needle? Which standout marketing campaigns are being created? In this month's episode, Committee members Arielle Feger and Sara Lebow will defend their list against vice president of content Suzy Davidkhanian and analyst Sky Canaves, who will dispute the power rankings by attempting to move retailers up, down, on, or off the list.

The CPSC holds Amazon accountable for selling hazardous third-party items, highlighting the growing dangers as competition drives down product quality.

Amazon, Walmart, and Stitch Fix lead retailers when it comes to AI implementation: But retailers of all sizes are leveraging the technology to drive sales and improve CX, according to a report provided exclusively to EMARKETER.

An evolved form of omnichannel retail, adaptive retail tailors shopping experiences to meet the specific wants and needs of each customer by offering convenience, personalization, and a seamless shopping experience no matter how they choose to shop.

Following an all-time high of $41 billion in 2023, US K-12 back-to-school retail spending will drop to $39 billion this year, according to July 2024 data from the National Retail Federation (NRF) and Prosper Insights & Analytics.

Instacart launches new ad formats to help CPGs drive impulse purchases: The delivery platform will roll out shoppable recipes, occasions, and bundles to facilitate discovery and boost brand engagement.

There’s a void in the college-bound back-to-school market: Walmart and Barnes & Noble College are among the retailers looking to attract students who used to shop at Bed Bath & Beyond’s stores.

L’Oréal’s Q2 performance weighed down by weak China sales: Strength in Europe and North America helped partially offset Chinese consumers’ low confidence and price-conscious behaviors