Retail & Ecommerce

Secured cards haven’t always had robust rewards offerings. That’s starting to change as issuers try to capture viable credit invisibles

Chase argued it already goes above and beyond to refund fraud—and is willing to prove it in court

Over three-quarters (77%) of US parents plan to visit mass merchant retailers for their back-to-school shopping, per a May 2024 survey from Deloitte.

Young people are on Marketplace and Groups: The challenge for Meta is to direct those users to more monetizable areas of the app.

Consumers are turning to their TVs for holiday inspiration: 43% of connected TV (CTV) users say TV ads offer useful information on holiday shopping, and 72% would scan a QR code in a TV ad to make a purchase, according to a report from LG Ad Solutions.

Retailers and QSRs drive strong demand for brick-and-mortar spaces: The availability rate for retail nationally in Q2 was 4.7%—the lowest rate since CBRE began tracking the figure in 2005.

UK, eurozone consumers are reluctant to spend: But there are reasons to expect an improving landscape ahead.

Uber and DoorDash report double-digit growth as customers prioritize convenience: Order frequency rose in Q2 thanks to both companies’ membership programs and growing selections of merchants.

Flipkart launches rapid-delivery offering in India as Amazon struggles to find its footing: The latter’s reluctance to invest in quick commerce could cost it market share as Walmart, Zepto, and others try to win over customers with speed.

US omnichannel retail media ad spend will account for nearly a quarter of total media ad spend by 2028, reaching $129.93 billion, per our forecast. This growth will be fueled by a surge in retail media search, non-endemic partnerships, and off-site placements. However, financial media networks may give retail media networks some competition for advertiser dollars.

Intermediaries like Instacart and DoorDash have a unique place in retail media. With consumers buying goods from major retailers through their platforms, intermediaries have engaged audiences and valuable first-party data. Here are three recent intermediary moves that caught our eye, and what they mean about broader retail media trends.

Beijing rolls out measures to spur services spending: But those efforts will have to overcome Chinese consumers’ deep-seated concerns about the state of the economy, which is driving them to save.

Nordstrom, Kohl’s look to brand partnerships to boost sales: While Nordstrom turns to buzzy companies like Savage X Fenty to attract younger shoppers, Kohl’s takes a kitchen-sink approach.

Shipping costs for Temu and Shein may soon get more expensive: A new demand surcharge from DHL could drive the companies to accelerate their shifts away from China.

On today's podcast episode, we discuss the likelihood of people using OpenAI's new SearchGPT, how much of a minefield dynamic pricing is, if its better for shoppers to have fewer choices, Harley Davidson waiting for customers to age in to the brand, how Olympic athletes are changing, and more. Tune in to the discussion with host Marcus Johnson, vice president of content Suzy Davidkhanian, and analysts Evelyn Mitchell-Wolf, and Max Willens.

Over 70% of US digital retailers believe AI-driven personalization and genAI will affect their business in 2024, per a December 2023 survey by Bolt.

Urban Outfitters and Pacsun are tapping into Pinterest and in-person experiences to get students and families shopping, while Meijer, Walmart, and Target are focused on value. Those are just a few brands that made our Unofficial Most Interesting Retailers List, Back-to-School Edition, for July 2024.

Both Cash App and Square contributed to growth, but money laundering and fraud allegations linger

The remittance provider’s turnaround plans have not alleviated its struggles