Auto insurers’ $18 billion in premium refunds couldn’t offset poor communication ratings—insurers will likely invest in digital communication tools to fuel more effective interactions.
Verizon rolls out kids banking app: The US telecom is making a banking foray with a paid app meant to boost kids’ financial literacy—and the product could pose a competitive threat to niche neobanks, since Verizon could cross-sell it to its millions of wireless users.
Credijusto becomes a neobank: The Mexican fintech is the first to combine with an established bank in the country, setting itself up to compete in the SMB space and for cross-border banking involving US companies.
The banking giant narrowly got the top spot in J.D. Power’s annual U.S. Banking Mobile App Satisfaction Study—a designation it achieved as it has rolled out mobile security and alerts features.
On today's episode, we discuss how productivity is being reimagined in the WFH era, the implications of physical stores closing again this Thanksgiving, which companies have had recent turnaround performances, whether Netflix opening an online store makes sense, what the Olympics going ahead could mean for everyone, how to trick yourself into eating less, and more. Tune in to the discussion with eMarketer principal analysts Nicole Perrin and Paul Verna and analyst at Insider Intelligence Blake Droesch.
Vida Health and Virgin Pulse are collaborating to provide digital mental health/chronic condition solutions to Virgin Pulse’s enterprise customers as more digital health players vie for employers as a distribution funnel.
The payer is acquiring home care solutions company Onehome—with another acquisition under its belt, it’s one step closer to making its value-based home healthcare model available across the nation.
Antitrust is touting a new champion: Leading Big Tech critic Lina Khan has been appointed chair of the Federal Trade Commission. The move could push the agency toward increased enforcement of antitrust legislation and a fundamental reimagining of what constitutes monopolistic behavior.
We unpack how Khan could push the agency toward increased enforcement and a fundamental reimagining of what constitutes monopolistic behavior.
A new deepfake detection method developed by researchers at Facebook and MSU uses reverse engineering to trace the origin of AI-manipulated images—a step toward closing the gap between deepfakes and moderation tools.
The new features continue a normalization of encryption despite movement attempts to crackdown on the tech.
Amazon has been moving its shopping holiday around, and now it's next week. Melissa Burdick, co-founder and president at retail media buying technology firm Pacvue, joins eMarketer principal analyst at Insider Intelligence Nicole Perrin to discuss what Amazon gets out of having Prime Day in Q2 and the latest in the retail media war.
Following nearly 10 years of double-digit growth, ecommerce sales in Canada surpassed 10% of total retail sales for the first time last year, reaching 12.7%. Since 2019, ecommerce sales have nearly doubled their share, reaching $64.51 billion this year.
FloC blocking: Amazon is preventing Google’s FloC tracking system from running on its properties, which could limit Google’s ability to build certain cohorts.