eMarketer was pleased to moderate a Tech-Talk Webinar featuring Amobee's Max Knight, vice president, analytics, along with H&L Partners’ Jeremy Cobb, programmatic media director, and Tim Schatz, analytics director. They shared real use cases and success stories to demonstrate how common metrics can benefit decision makers.

The worldwide ecommerce boom of 2020, driven by social distancing measures made necessary during the pandemic, has helped Shopify become the most valuable company in Canada—and by a wide margin. It first achieved this milestone in May 2020, surpassing the Royal Bank of Canada, the country’s biggest bank. The ecommerce software company’s market cap reached a peak of more than $180 billion just ahead of reporting Q4 2020 earnings in mid-February this year.

In this Meet the Analyst Webinar, Jeremy Goldman, eMarketer principal analyst at Insider Intelligence, covered the top trends in the CX world that winning brands must embrace to stay ahead.