FTC scrutinizes TurboTax over 'free' service advertising: Intuit faces legal backlash, highlighting the thin line between persuasive and deceptive marketing tactics.
eBay cuts 9% of its workforce as sales continue to fall: The retailer is struggling to find its niche as Amazon dominates marketplace sales.
Third-party grocery intermediaries lost share to grocer platforms in 2023, securing 15.2% of US digital grocery sales in Q4, down from 18.3% in Q1, according to December 2023 data from Incisiv and Wynshop.
The beauty and cosmetics sector brought in $94.36 billion in consumer spending last year, claiming the title of the fastest-growing retail category in the US, per our The US Beauty Consumer report. With most consumers planning to boost their beauty budgets in 2024, the sector’s defiance against cautious spending habits is set to continue, driven by the enduring “lipstick effect,” the rise of dupes and Chinese-associated ecommerce giants, and more.
CPG brands lean into innovation to fight churn: Price hikes by companies like Unilever and Kimberly-Clark drove shoppers to private labels. Now they need to develop new products to win customers back.
JCPenney’s beauty offering could be fueling its turnaround: The stickiness of the lipstick effect is helping lift the company even as more retailers expand their beauty assortments.
Disney and Charter Spectrum’s battle ushered in a new era: The linear TV provider is offering a ViX+ subscription months after a similar deal with Disney+.
By offering in-app purchases and bypassing Apple’s fees, the music streaming app leads the charge in dismantling the walled garden. Will other apps follow?
On today's podcast episode, in our "Retail Awards" segment, we discuss the retailers to watch out for in 2024 (superlatives edition). Find out which retailer will win most likely to need a makeover, most likely to reinvent itself, most likely to go viral, and more. Join our analyst Sara Lebow as she hosts analysts Arielle Feger and Zak Stambor.
Netflix rounds out its best quarter with a WWE rights deal: The streamer is still seeing strong subscription and revenue growth thanks to an ad-supported boom.
Ecommerce executives are bullish about 2024: That’s driving a significant share to aggressively invest in areas such as marketing, technology, and infrastructure upgrades, per a survey exclusively shared with Insider Intelligence.
Google quickens the pace on AI tool deployment: It has grand ambitions to be the clear generative AI frontrunner this year. The path to the top entails courting consumers.
Microsoft moves to reduce reliance on OpenAI with new AI team: It’s targeting the industry’s AI cost-effectiveness problem, which could give it a key advantage in the race.
2023’s 5G sales slump could rebound in 2024, spurred by AI data centers and private 5G demand and driving the telecom sector’s diversified investment and growth.
On today's podcast episode, we discuss the digital habits across generations: what baby boomers' top digital activity is, Gen X's approach to all things digital, and how much more time Gen Zers actually spend on social media over other generations. Tune in to the discussion with our analyst Paola Flores-Marquez and vice president of research Jennifer Pearson.
To improve the shopping journey, 86% of adults worldwide want AI to help with product research or information, according to October 2023 IBM data.
On today’s episode of The Banking & Payments Show podcast, we discuss the most important banking trends that we expect to see in 2024. We examine the big headlines from our Banking Trends to Watch in 2024 report, such as risky banking as a service partnerships, the social media players pushing the boundaries of banking, the disruption caused by AI and new developments with digital wallets. In a new segment called "Place Your Bets," using a total of 10 points, we allocate points to different trends to predict their likelihood of coming true. Listen to the conversation with guest host Marcus Johnson and our analysts Tiffani Montez and David Morris.
Agencies prepare for a pivotal 2024: They’re balancing optimism and economic reality in a bid to harness new opportunities and foster resilience.
Meta lets users cut cross-app data sharing in the EU: The Digital Markets Act is forcing the company to weaken its advertising position to avoid penalties.
Nearly 4 in 5 people in the US own a smartphone, per our March 2023 forecast. US adults check their phones an average of 114 times each day, and usually do so within the first 10 minutes of waking, per a Reviews.org study.