On today's episode, we discuss how the quality of life on the internet is changing, what to expect from Apple's imminent mixed reality headset, when the new primetime is, whether customers are too demanding or businesses aren't empathetic enough, how plane speeds have changed over time, and more. Tune in to the discussion with our director of reports editing Rahul Chadha and analysts Blake Droesch and Max Willens.

YouTube’s ad business took a hit in the latter half of 2022, with revenues down year over year in both Q3 and Q4. The company has since hired a new CEO, hiked YouTube TV prices, and introduced podcasts to YouTube Music to try to reverse the downward trend.

TikTok has broken social media with its addictive short-form videos, according to The Economist. While “broken” may be a bit strong, our analyst Debra Aho Williamson agrees that TikTok has irrevocably changed the way we engage with social media, including how much time we spend on the platform.

ChatGPT will transform formulaic tasks like product descriptions and inventory management. As OpenAI makes more integrations available, adoption will become increasingly common. Here’s how major retailers are already using ChatGPT.

As controversy mounts, Lockheed exits deep-sea mining: By selling its UK Seabed Resources subsidiary, Lockheed may have kneecapped the nascent industry. Expect more focus on lunar and asteroid exploration.

Digital health startups to watch: This week, we spotlight telemental pediatric care provider Bend Health and healthcare communications company Vital on the back of fresh funding.

FDA will reject non-secure medical devices: We unpack the FDA’s new law requiring medical device makers to securitize their products and explain why health system end users must also take action.

Power to the online patient reviewers: Providers need to react to the online feedback from patients, not just ask for it.

SES and Intelsat, two of the world’s largest satellite operators, are close to a merger deal that would create a $10B company to compete with SpaceX and Amazon.

The threat of a TikTok ban is enough to make waves: ByteDance, Meta, and Chinese competitor Kuaishou are all taking steps to anticipate a ban.

Uber Eats overhauls virtual restaurant practices to improve the customer experience: The platform is cracking down on duplication while giving operators the opportunity to partner with national brands like MrBeast Burger.

Consumers dislike dynamic pricing: But that hasn’t stopped retailers and restaurants from implementing it to grow profits.

Replit, a popular online coding platform with 20 million users, is partnering with Google Cloud to create AI programming applications and challenge Microsoft’s GitHub Copilot X.

OpenAI, Microsoft might ignore industry calls to halt AI advancement: As OpenAI continues to aim for a human-level AI with Microsoft’s blessing, industry players are calling foul. Regulation is necessary.

The world’s biggest crypto exchange is just one of several crypto firms under fire from the CFTC after a barrage of allegations.

SVB’s collapse and Credit Suisse’s rescue have highlighted why reversing post-2008 banking rules might be a bad idea.

The agency said it will use about $20B of the fund to cover Silicon Valley Bank depositors. Banks (and maybe customers) will pay in the long run.

The deal cost First Citizens $16.5B. In return, it’s expected to get a western US footprint, revenue growth, and loss protections.

Alibaba will divide itself into six businesses to unlock growth opportunities: The breakup could rejuvenate the company’s fortunes as its ecommerce market share shrinks.