Lowe’s goes from DIY to party planner: The home improvement retailer will begin offering kids’ party packages at select stores in an attempt to build brand loyalty and bring more potential shoppers in-store.
Wayfair is the latest retailer to try to reverse the effects of pandemic overexpansion: The company is cutting roughly 1,750 workers to reduce bloat and get back to its fundamentals.
Nordstrom is the latest department store to report lackluster holiday sales: Softer consumer spending led to higher markdowns, which hurt profits but put inventories in a healthy position going into 2023.
Twitter’s balance sheet is looking rough: The company lost more than 500 of its top advertisers, and Q4 revenues tanked 35%.
Google leans into outsourcing to improve profits: In addition to layoffs, the search giant is now referring even big advertisers to its reseller network.
Instagram’s new Quiet mode offers an olive branch to parents and regulators as the Biden administration vows to go after Big Tech for “put[ting] our children at risk.” All social platforms can sense a new era of accountability, and they’re making active moves to stay on regulators’ good side.
Apple will use its gains from AppTrackingTransparency to launch a demand-side platform, and QR-launched augmented reality will help rejuvenate out-of-home advertising. Find out what else our analysts predict will impact mobile advertising this year.
Providing a good customer experience (CX) isn’t just about getting positive reviews online—it’s about creating a relationship with your customer. It’s also about a better bottom line, which is harder to achieve these days as consumer spend slows.
On today's episode, we discuss how customer programs are moving into the spotlight, why buyers are rejecting traditional B2B experiences, how influencer marketing will find its way into the business world, and more. Tune in to the discussion with our analyst Kelsey Voss.
On today's episode, we focus on how banks will innovate in 2023. In our “Headlines” segment, we discuss recent articles about what roles banks are hiring for and how banks will support open finance. In “Story by Numbers,” you’ll hear about key numbers that highlight digital innovation priorities. And in “Pretend CEO”—or in this case, “Pretend CDO”—our guest pretends he is interviewing to be the head of digital at a major banking institution in order to describe the innovation challenges facing the industry. Join the conversation with host Rob Rubin and our analyst Tyler Brown.
We expect retail sales in India to grow 11% this year: That’s enough to make it the fastest-growing market in the world, which is one reason Amazon is investing in the region.
This year, card-not-present (CNP) fraud will account for $9.49 billion in loss, up 8.5% over last year, according to our data. CNP will make up 73.0% of card payment fraud loss this year, up from 57.0% in 2019.
The kids’ ad dollars are all right: While some sectors have seen slower ad growth, that’s not the case when it comes to childrens’ programming.
Massive outage was due to human error: Unintentionally deleted files caused 7,000 flight delays in the US. Upgrades are necessary but could cost billions of dollars and take time to implement.
Thousands of Googlers get pink slips: As scavenging continues to rise among other industries, terminated workers shouldn’t be jobless for long. Meanwhile, Google is laser-focused on a revenue-driven AI strategy.
Twitter might sell its soul to avoid bankruptcy: The financially burdened social media platform’s first debt payment is due soon. Its latest moves to generate cash flow aren’t long-term solutions.
API vulnerabilities strike again: Cybercriminals took the data of 37 million T-Mobile accounts. API vulnerabilities, which are responsible for 50% of all data breaches, are becoming a serious security issue.
The OCC is outlining steps it will take against large banks that continuously commit financial violations—it plans to make them less complex.