The forecast: In 2021, US Roku monthly users will increase by 11.5%, reaching 111.7 million monthly users. With these figures, Roku maintains its position as the most-used connected TV (CTV) device in the US market, though Amazon Fire TV is catching up.

On today's episode, we discuss who is using "buy now, pay later" (BNPL) services, why they're choosing them, whether banks can compete, and the dark side of these payment options. We then talk about whether Amazon's tech-fueled fitting rooms can move the needle, what early Black Friday deals from Amazon really mean, and some advertising secrets from the online shopping giant. Tune in to the discussion with eMarketer principal analysts at Insider Intelligence David Morris and Andrew Lipsman.

Governments and businesses now see the value of local innovation to wean off dependence on Big Tech.

The company will allow repairs and provide schematics to unauthorized providers and will let an outside party measure the environmental impact of its Surface and Xbox devices.

Getsafe will use the fresh capital to expand across Europe but faces competition from fellow insurtechs also plotting expansion.

BofA’s VR branch staff training continues trend toward better customer service: VR customer interaction training will be available at all branches by YE 2022—another example of a major US bank enhancing in-person support for consumers who use branches for complex services.

Twitter looks to diversify its revenue streams by selling MoPub to AppLovin: The deal comes in light of new revenue goals and ongoing changes to mobile ad tracking.

YouTube’s Partner Program report shows the creator economy is here to stay: The company has paid out $30 billion to creators, artists, and media companies in the last three years.

Phone outage cuts trio of big banks’ customer service: A Verizon toll-free number outage affected Wells Fargo, Capital One, and TD Bank on Wednesday. App-based alternatives could reduce US customers’ reliance on call centers and mitigate the risk of future outages.

PayPal users can make offline transactions using the wallet’s QR payment codes on select United flights—and Amex made it easier for customers to add their cards to PayPal.

Four years from now, eMarketer estimates that mcommerce will account for over 10.4% of all retail sales in the US. To take advantage of that growth, retailers will need to double down on their efforts to find and serve a mobile audience.

A child-centric PFM app could help NatWest influence a younger generation’s financial lives—and its unique value-add could reduce defection to proliferating switching incentives.

Since Alibaba held its first Singles’ Day in 2009, the event has grown into a shopping extravaganza that lasts for weeks and stretches across various platforms.