Humans and bots face off: A driver of automation, AI is also used to protect workers against it. Researchers hope retraining can be avoided, but the current labor market shows otherwise.

Our forecast shows that dwindling available market share and more convenient investment options in the economic downturn will reshape the robo-advisor market this year.

Some initial costs always come with reducing spending. But early-stage fintechs are also struggling to repay their loans.

The trading app plans to fire almost one-quarter of staff to cut costs after a disappointing first half of trading.

Facebook can’t quite figure out social commerce: The platform is shutting down its live shopping capability as parent company Meta struggles to find an ecommerce strategy that works.

Brand loyalty is starting to decline: The uncertain economy has made consumers feel more distant from brands that are struggling most.

Property developer Simon says malls are doing just fine: There have been more store openings than closings this year, even as retailers warn about inflation’s toll on shoppers.

Following a 13% YoY increase in payment volume, CEO Dan Schulman said PayPal will focus on core functions, including checkout and digital wallets.

In our 2022 US Retail Sustainability Perceptions Benchmark report, we analyze the top sustainability features that consumers look for when shopping at general merchandise retailers.

Walmart lays off corporate workers amid slowing sales: The restructuring is the latest sign that the still-tight labor market is starting to loosen.

Wayfair’s active customer base fell 24% in Q2: That’s just one of several troubling data points that show the pandemic-induced home spending boom is over.

Higher prices aren’t stopping consumers from raiding the beauty aisle: L’Oréal, Unilever, and LVMH each reported strong growth for their premium beauty products as shoppers look for cheaper ways to indulge.

Though the beauty category may not be inflation-proof, L'Oréal had a great first half of the year as the return to in-person life continued.

This year, 42.6 million US adults will use a connected fitness platform such as Peloton at least once a month. This figure ballooned from 24.0 million in 2019.