Optum Rx members can now compare prices for generic drugs: The PBM’s new tool will help consumers find the lowest Rx price, but we’re not expecting it to be a big cost saver.

Network configuration error downs Microsoft’s services: A network update took out Microsoft’s services globally, once more exposing the vulnerability of relying on monolithic cloud services.

Retailers continue to invest in the metaverse, despite limited consumer interest: Startups Emperia and Digital Village each bagged millions in funding for their virtual store tech.

Ticketmaster’s dominance of ticket sales draws concern of US senators: Company grilled over Taylor Swift incident, its pricing, and fees.

Nike may have to reconsider its D2C strategy: The footwear giant is losing market share as more cost-conscious, affluent shoppers opt for Skechers instead.

Levi’s Q4 revenues beat expectations thanks to strong D2C sales: But declining sales at wholesale partners like Target and Walmart are pushing the retailer to diversify its offerings.

AI as muse or job killer? ChatGPT isn’t yet commercialized but is demonstrating its potential to rock the economy. The tech will affect white-collar jobs but won’t eliminate them—yet.

There’s opportunity and risk for insurers in how they prepare for crises.

British insurer Saga is looking to sell its underwriting arm to ease pandemic-induced debt.

The insurtech is using its seed funding to provide an end-to-end platform for small businesses to manage their coverage.

We dig into the trends that will power the insurance industry through an economic downturn.

Becoming Amazon’s strategic payments partner in the US, Canada, and Europe can help Stripe bolster its processing business.

Google and Microsoft’s game-changing developments: US seeks to break up search giant’s online business, and software heavyweight ups the AI ante as profit falls.

Apple privacy moves draw sharp industry ire: The IAB harshly condemned Apple’s advertising policies, increasing chances for regulator intervention.

On today's episode, we discuss the prevalence of folks using first-party data in clean rooms, Amazon Marketing Cloud, and privacy. "In Other News," we talk about how Meta’s recent General Data Protection Regulation (GDPR) violation could threaten its ad duopoly status and the impact of Twitter losing more than 500 of its top advertisers. Tune in to the discussion with our analyst Max Willens and Tinuiti's Nirish Parsad, practice lead in emerging technology, and Aly Fields, associate director of commerce.