Banks need rapid response on social media: Pranks don’t rise to the level of unrestrained panic, but they do point out a communications problem.

Insurers are charging exorbitant premiums or demanding that banks meet tough minimum security requirements to obtain a policy.

Some are offering bonuses and high yields, but others are taking a more customer-oriented approach.

New app makes a play for Gen Z: As TikTok teeters on the verge of a ban in the US, Zigazoo is one social media app that is vying for market share.

The FTC and advertisers sized each other up at a Washington summit: FTC executives answered heated questions about changing privacy standards.

Google is pressing on with AI in search, and the industry braces for change: The landmark change for the search giant is causing distress among ad-reliant businesses.

Resale is ultimately better for the environment, but consumers tend to cite savings—not sustainability—as the most important reason for purchasing used goods.

Over the past month, we’ve seen ad updates from all the major players, from Meta’s generative AI ads to Google’s attempts to decrease clutter. Here’s what they mean for advertisers.

Warehouse inventory levels remain a significant hurdle for many retailers: While there’s progress, only 36% of supply chain managers expect inventories to return to normal this year.

Third-party logistics providers overtake retailers as the largest leasers of US warehouse space: More companies are turning to 3PLs to help with fulfillment as costs remain high.

China’s economic recovery is slower than expected: Lack of consumer confidence is hampering sales as households opt to pay off mortgages rather than shop. (This article was written with the assistance of ChatGPT.)

According to Piper Sandler’s 45th semi-annual survey of US teen consumers, Gen Z spending was up 2% YoY to $2,419 annually. We dig into some of the key findings from the survey and offer our perspective, including why Ulta Beauty is proof the “lipstick effect” is in full swing and how Amazon can keep up with platforms like TikTok.

The new patient engagement player on the block: WellSky Patient is the latest addition in the home health management space. Its focus on home care is its key differentiator.

Consumers see pharmacists as a go-to healthcare source: Pharmacists’ roles and responsibilities evolved during the pandemic. Patients are noticing—and trusting them more than ever.

Biased data is bad data: A JAMA study found demographic and socioeconomic factors significantly affected wearable device research.

Expectations for VR adoption are misguided: Comparing virtual technologies’ market performance to smartphones and other consumer devices ignores key differences. Professional use cases may see highest returns until prices drop.

China has been investing heavily in its telecom infrastructure in recent years. A multi-country cable network is just the latest example of China’s growing competitiveness.

Amazon’s Audible tests ads in select audiobooks for nonmembers: The move could open up a significant new revenue stream if it takes off.