One year on, we review what we got right, what we sort of called, and what we got horribly wrong.
Economic uncertainty caused investors to grow cautious: Even so, there were several significant acquisitions in 2022.
Though bank-fintech partnerships are garnering support from regulators, they still require care and due diligence.
The regulator’s director, Rohit Chopra, ruled with an iron fist, tackling topics from overdraft fees to artificial intelligence.
From tumbling valuations to the arrival of Big Tech firms, we run down the biggest BNPL developments of 2022.
Social media isn't dead; it's evolving: Gen Z will play a major role in how platforms transform going forward.
The leading reason consumers in the UK and US return online purchases is due to fit, size, or color, according to Coveo. Damage, defects, and poor quality are other top reasons. Some 18% of UK and US consumers make returns because they order multiple sizes with the intent of keeping only those that fit.
The days of heady growth are over for rapid grocery startups: The once-frothy sector is now down to a handful of players and facing steep competition from Uber and Doordash.
European regulators intensified their investigations into Big Tech’s anticompetitive practices: Apple, Google, Meta, and Amazon parried with regulators throughout the year as various countries put tech giants in their crosshairs.
It’s time for podcast advertising to mature with its audience: The format has reached mainstream success, but ad solutions are lagging behind.
Automation set to explode: After a record year for industrial robotics deployment in 2021, organizations are planning for massive automation by 2025. It’ll help ease the pressure on industry from the tight labor market but leaves the future of work uncertain.
They’re struggling to automate key processes and make a clear business case for tech spend. SaaS could be a solution.
Social commerce stands to benefit from younger consumers: The majority of Gen Z shoppers use social media to discover new products.
Mobile commerce is driving a growing share of retail ecommerce orders: That puts the onus on retailers to create well-designed, easy-to-use experiences for their mobile websites and apps
We take a look at how Goldman Sachs’ consumer banking business, Marcus, went from a major bank initiative to being dismantled in a reorg.