A commitment to diversity, equity, and inclusion (DEI) is critical to Black shoppers—but there’s more to DEI than hiring and employee-engagement practices.

Search engines’ dominance for online product research is losing out: Consumers in Latin America increasingly prefer to search for products on retail sites such as Amazon or Mercado Libre.

Watch the on-demand replay of our webinar, The Bank in 2025, as we discuss 4 trends reshaping the industry and how banks can thrive in a fast-changing financial services landscape.

Nearly two-thirds of US consumers would give away their email address for a $20 coupon or discount code. Some 31% would provide their full name, and 23% would enter their phone number. That said, 27% wouldn’t be tempted to hand over any of that data or their home address.

Walmart adds fashion star power: WIth new partnerships in fold, the retailer pushes into stylish activewear, swimwear, and furniture at the same time it emphasizes a value-oriented message.

Building breakthrough brands with staying power in the digital age will combine the best aspects of traditional mass-market branding and a modern growth-hacking mindset. Established brands and digitally native vertical brands (DNVBs) must be willing to learn from one another.

The pandemic has significantly disrupted brand loyalty: Worries over inflation and supply chain issues are causing customers to prioritize price and availability.

US consumers are switching to private label brands: While 90% of US adults who switched from national to private labels did so for a better value, bigger assortments and membership perks were also motivators.

Sun-powered EVs: The sun can help reduce EV range anxiety. But integrating solar cells into vehicle bodies is a better option for average drivers than hauling heavy panels around.

Apple delivers on its self-repair promise, sort of: An online service will allow you to order parts and tools to fix your iPhone 12, 13, and SE 3. Will other device-makers follow suit?

The metaverse’s brainy side: Moonhub wants to bring the eduverse to the workplace. It could be the end of worker-training reluctance but will require purchasing many pricey headsets.

We unpack Teladoc’s Q1 earnings and explore how Livongo may not be living up to expectations and how telehealth firms will fare in a post-COVID world.

Meta juggles its Facebook present and metaverse future: The social network gains users, but recent losses could mean less money for metaverse R&D, giving VR platform competitors an opening.

India is the next battleground in the streaming wars: Amazon Prime Video, Disney, and Netflix are fighting for dominance in the growing streaming market.

EU looks to make online platforms safer with sweeping law: Digital Services Act will ban ads to kids and allow regulators to levy big fines against Big Tech violators.

Christina Cubeta, chief merchandising officer of Florists’ Transworld Delivery (FTD), shared with Insider Intelligence how cultural trends impact the creation of their products.

Resale is on-brand for outdoor retailers REI, Patagonia, and Dick’s: It’s also a massive opportunity as consumers are increasingly looking to buy pre-owned items.