On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss the best-in-class examples of retailers who are leading the charge in experiential retail, in-store technology, and high-touch customer service. Then for "Red-Hot Retail," our analysts give us their very specific—and potentially risky—predictions about where brick-and-mortar stores are likely headed. Join our analyst Sara Lebow as she hosts director of Briefings Jeremy Goldman and analyst Yory Wurmser.

Healthcare organizations feel the costs of ransomware attacks: We analyze the debilitating impact ransomware incidents have on healthcare entities and why providers must examine the whole supply chain for optimal protection.

What’s going to ail us in 2023? We unpack the top medical conditions health insurers predict will drive up spending in 2023 from Willis Tower Watson’s 2023 Global Medical Trends Survey.

Are smart TVs the new telehealth frontier? Consumer electronics giants like Samsung are getting in on the shift to home-based healthcare with telehealth integrations.

One year later, a new headset—and , a whole set of challenges: Nearly one year and $15 billion later, Meta’s vision for the metaverse remains optimistic even if a focus on business and productivity apps seems premature and risky.

TikTok’s latest target is podcasts: YouTube’s success with the format tipped off the short-form video app to an opportunity for incremental growth.

Roblox’s improved metrics are music to brands’ ears: Invisalign is the latest company to launch an experience on the gaming platform that’s meant to woo younger users.

Tech cold war between US and China intensifies: As Chinese president Xi Jinping solidifies his third term, US federal regulators have intensified the ban of telecom equipment considered to be security threat

Shein embraces resale: But allowing US shoppers to buy and sell previously owned items will do little to counter serious critiques of the company’s labor practices and environmental policies.

Tech workers still have the upper hand: Big Tech spars with banks over workers and late-stage startups are in hiring mode, while a skilled-labor shortage means techies can be selective.

Microsoft dips its toes in the muddy AI-art waters: Tools based on the DALL-E 2 program will help content creators augment images. But commercial use is bound to trigger lawsuits.

The app learns about customers through a personality test and delivers recommendations based on the results.

Citizens will be able to take out loans up to $30,000. The bank plans to offer even more services at post office locations soon.

Lowe’s teams up with Yahoo to enhance retail media network: The partnership lets advertisers run off-site omnichannel campaigns and improves measurement and attribution.