Dinged by regulators for failing to properly monitor their employees, the firms have responded by investing heavily in preventative measures.

Amex Business Link lets suppliers accept card and noncard payments and cross-border transactions. We break down how it can help Amex attract more issuing partners.

Email and TV may not be flashy, but they were critical to Black Friday and Cyber Monday: Both marketing channels may be older—but they’re far from deprecated.

As some platforms lean into creators, Pinterest takes a step in the other direction: Its Creator Rewards program is no more, as of November 30.

It’s official. The Cyber Five (the five-day period between Thanksgiving and Cyber Monday) have not lost their touch. Let’s dig into the data as retailers take a deep breath and ready themselves for what’s shaping up to be a pretty busy holiday season.

We project over half of the US population will be watching content from at least one ad-supported streaming service monthly by 2026, up from 41.8% in 2022.

US households boosted spending in October as inflation eased: That’s a positive harbinger for the holiday season.

Close to a third of US adults don’t like anything about in-store holiday shopping, according to CivicScience. Meanwhile, for more than a fifth, experiencing the products is the biggest appeal. About the same share most enjoy the holiday music, decor, and displays, while 17% are after in-store deals.

TikTok’s CEO tries to quiet content safety and Chinese controversies: Shou Zi Chew gave a rare interview touting the app’s answers to criticisms.

The stubborn failure of EV affordability: Automakers’ promises of affordable EVs haven’t met consumer expectations. Tesla’s slipping dominance illustrates market potential and the possibility for a new contender.

DoorDash turns to layoffs to combat ballooning operating expenses: While delivery revenues continue to grow, the platform will cut 6% of its employees to get its balance sheet under control.

Kroger lifted its full-year outlook: The grocer delivered strong Q3 results, which it attributed to its strong value proposition.

Convenience > loyalty drives where consumers get care: Our new forecast highlights where patients are getting care now and in the future, and which trends are driving that shift.

Kraydel launches a TV-based wellbeing platform: The Ireland-based digital health company is engaging older UK adults via a technology they know well.

Digital health startups to watch: This week, we spotlight healthcare fintech PayZen and health data monitoring company Medical Informatics Corp.