Google’s ‘sentient’ chatbot unleashed: LaMBDA 2 will soon be available for public testing. With the precautionary principle ignored, it’s the latest experimental chatbot trained via the internet and random conversations.

Though its new ad campaign claims to open the banking world to those normally left out, it misses groups truly in need.

The program is a big step in inclusivity for non-binary and transgender customers.

WhatsApp is one step closer to being a super app: It now offers an in-app shopping experience for users in India as it looks to monetize business messaging.

They make their money through affiliate links, but they say whatever it takes to funnel their followers into crypto.

Unionization drive barrels on despite aggressive anti-union activity: Successful votes at Chipotle and REI keep the momentum going—we look at whether it can survive negotiations.

WhatsApp users in India can shop for and pay for groceries within the app, which could boost engagement with its payments tools.

US consumer spending expected to hold steady for Labor Day: Most shoppers don’t plan to spend less, but they’re still looking for deals to maximize their budgets.

Netflix’s ad-supported tier should cost $7 to $9: As questions are being answered, new ones are being asked about the customer experience.

Snapchat dual camera feature isn’t a BeReal clone: The new functionality is integrated into Snap’s core offering better than Instagram’s copycat.

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss whether ecommerce actually accelerated 10 years in 10 weeks, what is happening by category, and the ceiling for the share of things Americans will buy online. Then, in our brand-new segment "Red-Hot Retail," our analysts give us their very specific—and potentially risky—predictions about what they think will drive ecommerce’s next phases of growth. Mild predictions are plausible outlooks. Extra-hot predictions are our pie-in-the-sky prognostications. The higher the spice level, the riskier the prediction. Join our analyst Sara Lebow as she hosts analysts Blake Droesch and Andrew Lipsman.

Gopuff seeks $300 million as rapid delivery demand slows: The food delivery platform is adjusting to the changing landscape by retrenching its expansion plans.

Pinduoduo’s Q2 revenues soared 36%: That’s a stark contrast from the middling results reported by Alibaba and JD.com.

Once again, Walmart takes the No. 1 spot in our US grocery ecommerce sales forecast, but Instacart and Amazon are fighting for the second spot.

Instacart jumped from 10.2% of US digital grocery sales in 2019 to 21.5% in 2020, taking over share as people pivoted to online grocery deliveries. Walmart has had the highest digital grocery share since 2020, which put it in good shape this past earnings season when consumers cut back on superfluous spending and sought grocery savings.

Spending has shifted away from consumer electronics: That’s creating a challenging environment for Best Buy to navigate.

We unpack a new KLAS survey detailing what health system execs are looking for when selecting a cloud vendor.