Customers still value the ability to visit a physical branch—and banks should accommodate them with a blended approach that incorporates important aspects of both the physical and the digital.
Ally’s insurance deal gives it a shot at cross-selling and loyalty building: The direct bank’s Hippo partnership adds a second insurance product line in home insurance policies that it can cross-sell—and an opportunity to build customer loyalty by making more products available within its ecosystem.
Il Makiage's bet on AI imaging could set it apart from competitors: The cosmetics upstart makes a major acquisition to double down on product recommendations and customer experience.
In the US, three apps accounted for 86% of online engagement with alcohol delivery between March and May 2021, according to ShareThis.
The computing products and consumer electronics industry saw increased revenues in 2020, and that bump will accelerate digital ad spending for years to come.
Telehealth needs to look beyond visits to stay competitive: Amwell unveiled its Q2 earnings, revealing lower year-over-year revenues and a projected drop in telehealth visits—we explore why telehealth vendors need to move beyond virtual visits and evolve to incorporate other digital health solutions in their product suites.
On today's episode, we discuss how travel is changing, how the overall Olympic ratings shook out, why your inbox is now a shopping mall, how brands are already marketing to Generation Alpha, Facebook's Ray-Ban smart glasses, how the office came to be, the limitless power of hugs, and more. Tune in to the discussion with eMarketer principal analysts at Insider Intelligence Jillian Ryan, Nicole Perrin, and Paul Verna.
OpenAI’s new Codex system tries to answer that question by translating users’ natural language into code. Though this system could one day improve programming speed and efficiency, the current model lacks accuracy and is susceptible to algorithmic bias.
If the NSA-AWS deal succeeds, it could make AWS the US government’s preferred cloud provider. But if Microsoft succeeds, the government cloud space might go right back to where it started.
It acquired Say Technologies to facilitate communication between everyday shareholders and the companies they invest in. This should boost its average account size, encouraging other market players to follow suit.
On today's episode, we discuss Amazon's Q2 advertising performance, the true value of its ad business, and what to expect for the remainder of 2021. We then talk about Twitch's new “Stream Display Ads,” the significance of Amazon's near $1 billion fine, and why Tubi is on the up as Roku cools down a little. Tune in to the discussion with eMarketer senior forecasting analyst at Insider Intelligence Eric Haggstrom.
Successful brands are providing a hybrid customer journey that lets shoppers move seamlessly between the online and offline worlds. Tijs van Santen, chief customer officer at Uberall, shares insights with eMarketer editorial director at Insider Intelligence Rimma Kats, on consumer shopping behavior, including engagement with local businesses.
Substack invests in original content: The newsletter platform has signed some of the leading creators in the comics world, which could have an eventual impact on Marvel's and DC’s bottom lines.
YouTube goes long on Shorts: Its new brand marketing campaign is all part of its plan to compete with TikTok for Gen Z eyeballs.