CPG

Direct-to-consumer (D2C) ecommerce growth has slowed since 2020, but the leading digitally native brands remain popular. In December 2021, the Peloton website raked in 6.7 million visits worldwide, far more than the sites of Warby Parker, Casper, and other top digital natives in the D2C space.

Plan before a promotion: That’s the lesson from Grubhub’s free lunch promotion, which misfired spectacularly.

Southeast Asia emerges as a mobile-first consumer economy: Online food delivery, grocery sales, and digital payments to benefit as internet accessibility expands in the region.

The US labor market is a tale of two halves: While retailers with a strong brick-and-mortar presence are intensifying their hiring efforts, startups are taking a more cautious approach to recruitment as VC funding dries up.

Digital divide fuels food insecurity: The broadband gap could mean many living in food deserts have less access to delivery apps. But low connectivity is just one part of the problem.

Uber Eats wants to make it easier for customers to order food: The food delivery platform is adding voice ordering, stadium partnerships, and autonomous delivery features to boost convenience.

Consumers report gas, groceries, and dining as their top inflation pain points: A new report finds that price increases in those three sectors affect shoppers the most.

Food delivery workers take action to secure higher pay: Unprecedented strikes by Delivery Hero and Deliveroo drivers in Dubai underscore the challenges workers face amid rising fuel and living costs.

Instacart takes the first step towards an IPO in an uncertain market: But the company’s growth prospects are tempered by strong competition and changing grocery shopping habits.

The baby formula shortage is a full-blown crisis: Pandemic-era stockpiling hurt manufacturers’ ability to gauge demand, and families are now paying the price.

Ad networks are becoming a no-brainer for retailers: Grocery delivery startup Jokr is launching an ad platform to help its struggling business.

Unilever and Coca-Cola take a pared-down approach to D2C: Both companies are looking to smaller retail initiatives to test customer demand and gather data.

Best Buy broadens its focus beyond electronics as consumer spending shifts: The retailer is adding outdoor furniture, beauty, and e-transportation to its stores in a bid to maintain pandemic-era gains.

Online grocery order volume drops 5.8% in April: With inflation driving up food prices, many consumers are shopping in-store to hunt for deals and to avoid delivery fees.

Heavily-edited beauty and fashion ads strike a negative chord with consumers: Online responses and consumer spending habits show that edited photos hurt brands.

Some pandemic habits are sticking: Both DoorDash and Uber Eats reported higher revenues and order frequency, even as restaurants and shops return to full capacity.

Amazon closes Whole Foods stores as revenue growth slows: After a disappointing first quarter, the retailer is focused on cutting costs and maximizing efficiency.

Just Eat enters an exclusive partnership with Domino’s: That type of deal is one of the few ways that food delivery companies can distinguish themselves from the competition.

Despite market uncertainty, rapid delivery is becoming a fact of life: Tesco, Albertsons, and Publix are some of the retailers inking deals with delivery platforms to offer quick fulfillment, while quick commerce startup Zepto is raking in cash from investors.