Macy’s doesn’t have any plans to go private: The retailer rejected a $5.8 billion takeover bid from two investment firms due to concerns over financing and a “lack of compelling value.”
There’s more than one way to innovate: While Walmart shutters its Store No. 8 idea incubation unit, Target-owned Shipt centralizes its experiments at a new innovation lab.
On today's podcast episode, we discuss why gaming is a digital advertising hotbed, how consumers are embracing shoppable media, and what happens now that the ride-sharing industry has bounced back. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood.
Google can access the UPI’s more than 300 million users by helping travelers make transactions abroad and send remittances with the UPI
Given its user demographics, this could signal worsening underlying stress on consumers
It’s trying to catch up to Apple Pay, which added support for Venmo cards in October
AI is taking off in Latin America businesses: An excerpt from our recent deep dive shares how top retailers from the region are implementing artificial intelligence—and in particular genAI—to upgrade their capabilities and CX.
UK shoppers pumped the brakes on spending in December: Sales fell at the fastest rate since the height of COVID-19 lockdowns, raising the likelihood of a recession.
Retail job cuts pile up: Even as Macy’s, Wayfair, and Stitch Fix cut staff, other retailers have good reason to feel optimistic about 2024.
Walmart raises pay, adjusts bonus structure for store managers: The move should improve employee engagement as well as the shopping experience.
To help keep return volumes down, retailers are trying everything from implementing return fees to ensuring product descriptions are as accurate and detailed as possible. But there are still a couple of out-of-the-box solutions that they could try, like leveraging peer-to-peer solutions to cut down on logistics costs or being more cautious around inspiring impulse purchases.
On today's podcast episode, we discuss what non-AI technology took the spotlight at this year's Consumer Electronics Show (CES), second-tier TV audiences, what streaming will look like in a few years, what its like to shop with a chatbot, how digital grocery will take things up a notch, how big the sun actually is, and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood, analyst Bill Fisher, and forecasting analyst Zach Goldner.
42% of retail executives worldwide say the most important role of physical retail as omnichannel buying evolves is to provide an in-person component to the customer experience (CX), according to April 2023 data from Bain and Aptos.
Gen Z, millennial shoppers love self-checkout: But everyone else is divided due to concerns over ease of use and theft.
Nestlé follows trends to make sure it stocks the right merchandise. Moët Hennessy is headed to the Olympics as part of a global partnership. And The J.M. Smucker Company is choosing value over price. Here are three takeaways—each paired with a real-life case study—from NRF 2024: Retail’s Big Show.
Birkenstock sees big growth opportunities ahead: The company plans to push into untapped markets and expand into new categories. But those efforts could eat into its bottom line.
Richemont’s holiday sales jumped as shoppers splurged on jewelry: The company’s better-than-expected earnings underscored the growing divide between top-tier luxury brands and their less premium counterparts.
And 2024 could prove to be just as difficult for consumers trying to pay back their debts
It’s successfully built out services to engage users, but it faces growing competition from other remittance players
And they’re willing to change where they shop and what they buy based on product-specific discounts and rewards