Retail & Ecommerce

It’s not easy being green: While consumers say they want sustainability, demand is often weak if more environmentally friendly products come at a cost.

Restaurants look for ways to incentivize dining out: As customers cut spending, DoorDash and Blackbird Labs are offering credit and other perks to encourage more frequent visits.

On today’s podcast episode, we discuss how banks are adjusting their ad spending in a world with high rates, economic turmoil, and a shift to digital advertising. • In our “Headlines” segment, we dig deep on a recently published Insider Intelligence report covering our forecasts for ad spending by US banks and credit unions. • In “Story by Numbers,” we discuss how fewer mortgages are affecting banks' net interest income and what that means for their marketing budgets. We also examine Ally Bank’s increased ad spending. • In “For Argument’s Sake,” we talk about how large banks are doubling down on digital ad spending while smaller institutions are cutting their spending, which could lead to the eventual demise of smaller traditional banks. Tune in to the discussion with host Rob Rubin and our director of forecasting Oscar Orozco.

Visa will invest $100M in smaller AI players. The move aligns with rising investments to combat fraud and optimize payments and could help fund AI startups.

Amazon’s search capabilities are set for an AI-powered upgrade: The retailer will incorporate a chatbot to offer customers personalized suggestions based on their queries and shopping history.

Krispy Kreme doubles down on doughnuts: The company aims to seize the moment by selling Insomnia Cookies at a time when consumer appetite for snacks shows no sign of abating.

Macy’s pivots away from malls: The retailer plans to open as many as 30 new small-format locations in the next two years.

TikTok Shop halts sales in Indonesia in response to government social commerce crackdown: The move could seriously hamper the company’s ecommerce ambitions as it tries to reach $20 billion in global sales this year.

Toys R Us looks to fill a hole in the retail landscape: It plans to rapidly expand its physical presence by opening up to two dozen flagship stores.

While these consumers are getting access to needed credit, providers must consider the risks of overextension

New regulations let other FIs become e-Transfer participants, which may shake up the digital payments landscape in Canada

The new digital remittance and business payment services can help unbanked consumers and businesses access digital payments, improving financial inclusion

Chase gets ahead of negative headlines with crypto ban: Though the move has ruffled the feathers of crypto true believers, mainstream consumers are likely to see their bank looking out for their best interests.

With the start of Q4, the holiday season is officially here. That means holiday returns will be piling up soon.

Brands need to align internal goals and present a united front when working with a retail media network on strategies. In turn, retailers should give more access to performance data and enable brands to optimize via self-service options. To expand audience reach beyond bottom-of-funnel retail channels, collaborations between brands, retailers, and media companies will play an even bigger role going forward.

Microsoft’s new ad network helps retailers build and maintain their own media networks, boasting “ready-built demand, expansive ad supply, and access to high-intent shoppers.” Using Microsoft’s new product can help retailers reach profitability, according to the software company.

Fast food chains’ drive-thrus have room for improvement: A new report suggests there’s a prime opportunity for brands with efficient drive-thru operations to stand out from the competition.

US new car sales rose in Q3 thanks to pent-up demand: But the effects of the UAW strike coupled with sky-high prices and interest rates could seriously weigh down future growth.

Walgreens blames tech issues for failed in-store retail media partnership with Cooler Screens: The retailer claims that the digital screens regularly failed to work and did not generate adequate revenues.

On today's podcast episode, we discuss what Amazon's next big hit is, whether X (formerly Twitter) might become a subscription-only platform, whether SEO is already dead, if most retailers will stop offering free shipping, the shortest commercial flight you can take today, and more. Tune in to the discussion with our director of reports editing Rahul Chadha and analysts Ross Benes and Blake Droesch.