Retail & Ecommerce

It’s pushing into a highly competitive space as other POS providers dive into the restaurant industry

Social commerce is trying to overcome trust issues: Seamless checkout options and impulse purchases drive sales despite product quality concerns.

Procter & Gamble delivers mixed results: The company no longer sees many consumers trade down to private labels, but it continues to struggle to win shoppers back.

The lipstick effect may not be fading after all: Despite Ulta’s slowdown warning, L’Oréal’s North American sales rose 12.3% in Q1, and Sephora’s business has been “pretty strong.”

A guide to everything seen (and overheard) at POSSIBLE to help you determine if it's worth putting in your 2025 budget.

Amazon could face repercussions for surreptitious intelligence gathering: An Amazon team reportedly misrepresented itself to gain information on its rivals.

POSSIBLE conference reveals retail media’s potential with loyalty data: Target’s strategic use of customer info enhances ad trust and multiplies engagement.

Travel ranks high on consumers’ priority list this year: People are willing to spend big for once-in-a-lifetime trips to see Taylor Swift or take in the Olympics.

Checkout might be the last step in the customer journey, but if there’s friction at a retailer’s point-of-sale—long lines, frustrating self-checkout machines, or a lack of payment options, for example—shoppers might bail. Solutions like smart carts, mobile checkout, and biometrics could provide relief.

Online shopping is all about convenience: UK shoppers want to be in control of when and how their online orders will arrive.

Ahead of his keynote session at this year’s CommerceNext event on June 11-13, Lockton shared how Tractor Supply leverages its physical and digital channels to connect with the retailer’s varied audience and how its retail media enables advertisers to target a hard-to-reach rural audience via digital channels.

Stripe can grow its volume as it aims for profitability, and URBN will benefit from a more seamless checkout experience

Investors are confident in Revolut’s diversification strategy. It may be an early sign the fintech funding freeze is thawing

Disney to add 24/7 FAST channels to mimic cable experience: The company is tapping into a growing streaming trend that could revitalize struggling shows.

Nearly a third (32%) of US consumers decreased online spending in Q1 2024, according to Jungle Scout’s latest Consumer Trends Report. Here are five insights into how and where consumers shopped over the first quarter of 2024.

Consumers keep splurging on their pets: That’s why Amazon is hosting a pet sale and other companies are rolling out niche offerings ranging from stress-relief chews to an airline for dogs.

LVMH reported its weakest quarter since 2021: Even so, organic revenues still rose 3% YoY in Q1.

Amazon will account for 40.4% of US retail ecommerce sales or a total of $491.65 billion this year, according to our February 2024 forecast.

Adidas is on the right path: After delivering better-than-expected results in Q1, the company raised its full-year guidance.