This will help it stay competitive with other providers that have launched similar AI features
Consumer spending rose in the first four months of 2024: Shoppers are becoming more deal-conscious as cost-of-living pressures weigh heavily.
Promotions were tied to 28% of Applebee’s transactions in Q1: That’s up from 19% in the previous quarter as casual dining customers spend cautiously.
US Rx spending outlook through 2028: We look back at medication use and spending in 2023 while exploring what will drive spending growth through 2028.
Vitamin Shoppe launches GLP-1 telehealth service: Another legacy retailer is throwing its hat in the GLP-1 ring. Here’s why the promise of low cost GLP-1s isn’t always what it seems.
Talkspace enters first quarter of profitability: We explore why moving deeper into the health plan market is a smart business move.
OpenAI considers creator privacy features and whether ChatGPT should engage with adult content: The genAI sector faces tension over content moderation and profitability. A technical fix remains elusive.
Warner Bros. Discovery and Disney will launch a major streaming bundle for Max, Disney+, and Hulu this summer: The strategy aims to curb subscriber churn and simplify consumer choices.
Roblox reports a 22% increase in Q1 2024 revenue, reaching $801 million: Sustained user growth and APAC expansion drive performance despite a $272 million loss.
“The restaurant industry is still reeling from the impact of the pandemic,” our content director Becky Schilling said on an episode of “Behind the Numbers: Reimagining Retail” podcast. On top of that, inflation and economic uncertainty has made for a tough four years. In face of these persisting challenges, restaurants are turning to AI and unified commerce solutions to improve the customer experience, build loyalty, and supercharge personalization.
Tapestry lowers outlook due to weak demand in North America and China: The company is struggling to draw spending as more shoppers either trade down or go upmarket.
Warby Parker and Allbirds trend in opposite directions: Demand remains strong for Warby Parker glasses, while Allbirds struggles to revive interest in its shoes.
Financial institutions that have relied on the platform to reach young consumers must come up with a Plan B—or face losing brand awareness.
The integration of AI into marketing is a top priority. Nearly 60% of organizations worldwide are integrating genAI into their marketing efforts, and almost 80% had allocated or planned to allocate budget to genAI in their marketing initiatives in the six months following an October 2023 survey by Capgemini. AI offers benefits but also introduces ethical and regulatory considerations and the need to improve data management.
Shopping should be easy, according to Ryan Fagan, vice president of digital at Lowe’s. “Our job is to guide them through their shopping trip as seamlessly as possible.” Fagan shared three ways Lowe’s is enhancing its ecommerce experience, from tailoring the digital experience to specific customer segments to surfacing other relevant products throughout the shopping journey.
Meta’s latest AI advertising rollout reveals a significant shift: Free, broad access to AI creative will help win favor with brands, but ethical quandaries are unresolved.
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss why the restaurant industry is facing another year of uncertainty and how restaurants are boosting loyalty. Then, for "Pop-Up Rankings," we rank the top restaurant loyalty programs. Join our analyst Sara Lebow as she hosts analyst Blake Droesch and senior director of media content Becky Schilling.
The beer industry sees brighter days ahead: After several quarters of declines, Heineken, Carlsberg, and even Anheuser-Busch InBev expect to return to growth.