14,000 jobs are affected by its 8.5% YoY drop in Q1 deliveries amid intense competition and market shifts. Layoffs could continue unless the company refocuses on its core business.

Gopuff looks to diversify its revenue streams: The company launched a platform to allow brands to fulfill ecommerce orders on their own websites.

Sales growth for cosmetics and beauty will increase at more than twice the rate online than through physical retail channels this year, according to our February 2024 forecast. While ecommerce is stealing market share, its sales only tell a portion of the buying story. Physical stores are still key to discovering beauty products and brands, finding the right shades, and testing formulations—and Walmart is making use of its omnichannel footprint to take advantage. Here’s how.

Brand loyalty is waning: Half of consumers say deals have become a much more important factor when choosing where to buy retail or grocery items.

On today's podcast episode (part 1), we discuss why consumers are using GenAI to look up health information, how physicians feel about it, and how this stacks up against other health-related internet searches. Tune in to the discussion with our analyst Rajiv Leventhal.

On today's podcast episode (part 2), we discuss how doctors are using GenAI to deliver healthcare, how patients feel about it, and why you may climb into a large AI-driven box for your next primary care visit. Tune in to the discussion with our analyst Rajiv Leventhal.

Streaming services drive 6.7% increase in 2024 US ad market, excluding cyclical events: Retail and travel sectors boom, but entertainment and tech face headwinds.

Here are five charts that reveal the scale and outlook for CTV from the perspective of its access points.

Meta will launch Quest VR subscription service for schools with Roblox: Its virtual-learning product could pay off long term but adds to expenses with dubious short-term ROI.

Nike shifts gears: Recognizing that its D2C push failed to deliver the desired results, the company is now “investing heavily” in its wholesale partners.

After spending 2023 making improvements to product inventory and the customer experience, Rent the Runway is turning its attention back to marketing by expanding into new channels and tailoring its content.

European Central Bank study casts doubt on green commitments: The world’s biggest banks pledged to tackle climate change. But it hasn’t worked out as planned.

Consolidation is ramping up as the higher-rate environment proves difficult for some business models

Store card revenues fell throughout 2023, and the CFPB’s late fee cap won’t help. We look at how retailers like Target are coping

Delinquencies reached a record high in Q4 2023. Issuers’ Q1 results could indicate in how consumers will fare the rest of the year

Signs of key industrywide challenges are likely to persist in lukewarm earnings reports.

As third-party cookies go away, “The question you need to be asking yourself is, ‘Are you data rich, or are you data poor,’” Joshua Lowcock, president of Quad Media, said on our recent webinar.

Online retailers are struggling to live up to shoppers’ expectations: Consumers are turned off by high shipping costs, late delivery, and products that don’t match descriptions.