Employees say the bank’s execs worked from all over the US, making management difficult. Its collapse could put a target on the backs of bank employees who work remotely.

Amazon to lay off another 9,000 employees in latest cost-cutting move: But the company continues to invest heavily in its core businesses, including ultrafast delivery and AWS expansion.

The resulting sense of urgency is helping scammers take advantage of flustered customers and employees. Banks must encourage both to speak up when things don’t seem right.

Working with the country’s leading super app can help Western Union compete more aggressively against digital challengers.

Netflix’s ad tier rebounds from a shaky launch: With viewer expectations hitting their marks, Netflix is looking to the future of its ad business.

Meta rolls out paid verification subscription in the US: Meta Verified has perks that could appeal to creators, but regular users aren’t likely to pay.

Scroll through TikTok and you’ll see young users explaining why acting millennial online is “cringe,” or embarrassing. But millennials are still the biggest buyers on social media. As Gen Z grows up, they’re gaining on millennials a bit. But millennials will continue to outnumber Gen Z—and other generations—on social media through at least 2026.

Sam’s Club rolls out closed-loop attribution: Connecting the dots between ads and cross-channel sales should help advertisers be far more efficient with their retail media ad spending.

Pinduoduo faces a real reputational risk: Google suspended the Pinduoduo app from the Play Store after finding malware in some versions of the software.

As the possibility of a TikTok ban grows in the US, users are looking for other platforms to satisfy their short-video needs. In a Cowen survey, 26% of adult US users said they’d switch to Instagram Reels, and 21% said they’d head to YouTube Shorts. Meanwhile, 37% had no plans to use another short-video app.

Tesco is making its rewards program less rewarding: While Boots and Sainsbury’s have recently made similar moves, the change could drive shoppers to its competitors.

Reebelo defies financial turmoil to raise $29 million in funding: The Singapore-based consumer electronics resale marketplace plans to use the funds to grow its US business and expand into new markets.

Mobile apps can help boost healthcare staff retention: Gozio Health’s platform lets healthcare providers customize apps to keep staff satisfied and smooth patient care journeys.

ChristianaCare joins the subscription healthcare market: Incumbents are rolling out bundled virtual primary care services for consumers. Will the trend take off?

Clinical documentation just got smarter and faster: Microsoft’s Nuance Communications added GPT-4 to its Dragon Ambient eXperience tool. Here’s what it means for providers.

Movies not only need to be good, they need to matter to audiences: That’s one takeaway from the ‘Shazam’ sequel bombing.

Foot Locker labels 2023 “reset year” to restore falling sales: The retailer is investing in exclusive products, loyalty, omnichannel, and off-mall store formats to offset Nike’s D2C shift.

On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss why livestream shopping hasn't caught on in the US and the UK the same way it has in China, what TikTok is doing to make the US’s launch more successful than the UK's, and what shoppers are looking for from a livestream. Then for "Pop-Up Rankings," we rank the top four brands that have done livestream shopping well. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and Carina Perkins.

Next year, ecommerce will make up 75% of total US resale volume and reach $90 billion, according to our forecast. US resale is also growing faster than overall retail sales, and retailers want in on the market. Whether you’re launching a resale program or examining the opportunity, here are five charts to help.