As apparel retailers grapple with consumers’ pullback in discretionary spending, a few common themes are emerging. Some are refocusing on core consumers while others are experimenting with cutting-edge technologies.
Consumers are weary of stowing banking products across several providers. Embracing super apps could help banks tackle their problem.
Enterprise productivity gains show AI is more than hype: Novice customer service agents are more productive with chatbot assistants. Future gains depend on continued human contributions to fuel AI’s performance.
ByteDance’s Lemon8 makes waves on the app charts: TikTok’s owner is expanding in the US with another app. It won’t evade scrutiny, but there’s a chance of success internationally.
The majority of Americans plan to prioritize leisure travel spending: Hilton, Delta, and United are among the travel-related companies that are bullish about the rest of the year.
The US property and casualty industry faced a trying 2022. There’s hope for a rebound in 2023, but some economic and natural factors may mute it.
An AI-powered tool can give more accurate estimates of the ages of roofs to fine-tune underwriting processes.
Offering instant payouts can help insurers engage customers and prospects.
Insurance brokers could face reputational and financial damage if they can’t stick to new rules aimed at protecting leaseholders.
Fiserv’s Tap to Pay on iPhone rollout and ACI’s expansion into larger merchants open up a big growth opportunity for these providers
China has been ramping up its efforts to boost adoption and solidify itself as a CBDC leader
Rampant fraud could deter adoption of digital payments, which Nigeria is pushing initiatives to expand.
The JIC’s measurement standards are looking rigid: YouTube and Nielsen have refused to work with the group over what they call biased standards.
Social listening is considered by nearly 61% of US businesses to be part of their social media marketing strategy, according to a May 2022 report from Social Media Today and Meltwater. But many aren’t using the technique to its full potential. Here’s how marketers can avoid four common misconceptions.
UPS’ Q1 fell short of expectations: The company noted that US retail sales volumes were lower than anticipated and it expects more challenges ahead.
McDonald’s had the most downloaded app of any quick-service restaurant in the US in March, with 3.5 million downloads, about 2 million more than No. 2 Starbucks, according to Apptopia. Taco Bell, Subway, and Domino’s Pizza rounded out the top five.
Rising UK grocery prices help discount grocers gain share: Lidl is the fastest-growing grocer, with sales increasing 25.1%, while Aldi's market share increased to more than 10% for the first time. (This article was written with the assistance of ChatGPT.)
PepsiCo, Nestle, and Kimberly-Clark all saw sales volumes decline slightly in Q1: But price increases enabled the companies to beat analysts’ expectations.
Its chip division will post a steep Q1 loss due to high inventories and slowing demand for PCs and smartphones. Austerity measures could sideline its expansion plans.
Convenience, access to care drive patients to health apps: But don’t expect consumers to pay for them.