Meta getting ready for more layoffs: Thousands of jobs could be lost as the company tightens its belt before Zuckerberg goes on leave. The cuts could spur other Big Tech companies to continue shedding headcount.

US-China tech tensions near a boiling point: Beijing gave the US a stern warning to back off on tech restrictions. Companies should prepare for confrontation through cybersecurity and supply chain resilience.

Paramount’s potential BET sale could be a win-win: A deal could allow the media giant to focus on its streaming services and advertising innovation

Investors have faith in the future of gaming: Ex-Riot Games execs have secured $55 million in Series A funding to create a hit.

Record viewership for women’s sports is finally making brands take notice: A coalition of brands and sports leagues is pressuring networks to give women’s sports primetime slots.

Banks recognize the benefits and risks of AI. Planning for regulation, investing now, and educating staff are all key to embracing the tech.

ChatGPT earns Microsoft a $2T market capitalization: So far, Microsoft’s bold generative AI bet has paid off, with ChatGPT integrations promising major profit gains. Reckless mistakes could derail the success.

The valuations of Revolut and Varo Bank were slashed amid question marks over both neobanks’ bottom lines.

Open banking fintech Abound raised £500M to help grow its consumer lending platform, which uses AI to offer cheaper loans.

The exit illustrates the challenges of major restructurings at banks and builds pressure on the lender to win over backers.

Temu’s battle with Shein heats up: The ecommerce newcomer hopes to surpass the latter’s GMV this year as part of its quest to eventually take on Amazon.

Kroger is the latest retailer to boost wages amid a tight labor market: The grocer joins Walmart, Home Depot, Lowe’s, and DoorDash in enhancing benefits to attract and retain workers.

Twitter told investors its revenues dropped 40% in December: This, despite Musk telling the public he expected to be close to breakeven in ‘23.

Deemphasizing DEI: As the ad industry grapples with a soft economy, layoffs, and fading social justice fervor, diversity and inclusion appear to be lower priorities.

Utah’s proposed bills say much about the advertising climate: Legislation would curb minors’ access to social media broadly and advertising in particular.

They want banking regulators to look into how banks that offer Zelle protect consumers as fraud concerns grow.

With an increasing number of ways to discover, research, and buy products, the customer journey is becoming less linear and more spread across touchpoints in the physical and digital worlds. We break down these changes and what retailers need to do to stay in touch with their consumers.