While banks work to fight fraud, customers are bristling at some of their security measures. Around the world, 35% of banking customers said what irritates them most is that the authentication factors keep changing. Another 24% are most annoyed by their card being declined for legitimate purchases.
Startup investment firm Bain Capital Ventures launched a $560M fund focused exclusively on crypto projects.
Why Narvar is picking up returns at consumers’ homes: By streamlining the returns process, the vendor aims to help retailers restock returned items faster while also boosting customer satisfaction.
Visa and Mastercard’s fee changes are set to arrive in April and could lead to industry pushback or the embrace of alternatives.
Fintech eyes exotic offshoot of crypto derivatives: Cega bagged $4.3M in seed funding ahead of launching an inaugural retail investor product that aims for both an attractive return and downside protection.
Startup promotes saving in US dollars as wealth protection: Bloom aims to help people in Sudan blunt the impacts of inflation and currency weakness on their wealth.
TikTok is the latest platform at odds with regulators over data privacy: A class-action lawsuit alleges the platform misused underage users’ data.
Jane Ko tried to avoid TikTok. The blogger and creator’s platform of choice is Instagram, where her @atasteofkoko account has about 118,000 followers, and she felt she wasn’t the right fit for an app that burst on the scene with singing and dancing—things she says she isn’t good at.
Netflix is practically synonymous with video streaming in the US, with 76% of US teens and adults surveyed using the platform. Amazon Prime Video is the next most popular service, used by 64%, while Hulu, Disney+, and HBO Max round out the top five.
Is it time to rethink the gig worker-based business model?: Amazon alters jobs for grocery-picking gig workers to help meet growing demand for online orders.
UK generations exhibit differing digital behaviors: Report finds heartier use of technologies among younger age groups, but older cohorts represent the most attractive revenue stream for brands.
EVs could become a lifeline in emergencies: EVs doubling as home backup power could alleviate their strain on electric grids and entice customers, but only if EV prices don’t skyrocket.
A stuck pig has feelings only AI understands: AI is being deployed to decipher animal sounds, potentially improving humane treatment in what could be the pet industry’s next lucrative frontier.