According to a PayPal-commissioned poll by Maru Group in July 2021, almost three-quarters (72%) of adults in Canada said they like being able to order groceries online,
DoorDash keeps finding new growth opportunities: The delivery company rolled out a new express grocery delivery service aimed at shoppers who need a few items right away.
CPG sales growth slowed in 2021 amid supply chain woes: If shoppers can’t find what they’re looking for, they’re willing to switch to another brand.
Gopuff’s labor challenges underscore the dark side of rapid delivery: The company is likely trying to cut costs ahead of a potential IPO but must contend with increased government scrutiny and worker activism.
Across almost all product categories, US luxury shoppers are far more likely to make purchases in-store than online. Physical retail had the widest lead in the food and beverage category, followed by watches and jewelry. Digital got the upper hand in only fashion and travel, suggesting that for many tangible luxury goods, shoppers prefer to see and feel them before spending big bucks.
Price increases hit retailers and consumers hard: As inflation approaches historic highs, retailers have to decide how much of the cost can be passed on without alienating their customer base.
Rapid-delivery companies face challenges turning a profit: Delivery Hero, Just Eat Takeaway, and Jokr are struggling to build a sustainable model.
Amazon Fresh is on a rapid growth curve: Grocery is a key element within Amazon’s offline push.
Insider Intelligence spoke with Lulu Ge, founder and CEO of Elix Healing, a femtech product that offers Chinese herbal supplements for people experiencing menstrual pain.
Property developer Simon hopes to make malls into dining destinations: As consumers prioritize flexibility and convenience, mall operators are having to rethink the physical retail experience.
Gopuff fine-tunes its retail media network play: While other rapid-delivery startups stumble, Gopuff hopes improvements to its advertising platform will ensure longevity.
Instacart will allow merchants to run storefronts and display ads: The move follows months of high-level advertising hires from Big Tech firms.
Based on our US Digital Grocery Features Benchmark 2022 report, which evaluates 10 digital grocers based on an analysis of 30 different features on their websites, membership and account features are the most important features to consumers.
Sephora DEI campaign delivers on several fronts: Its spotlight on Black-owned brands has paid off, resulting in positive consumer and social sentiments as well as a sales boost, the retailer told us in an interview.
Amazon Go expansion means more grocery data for the ecommerce giant: As Amazon brings its cashierless stores to the suburbs, it also brings its data collection practices.
Insider Intelligence spoke with Lindsay McCormick, founder and CEO of Bite, a direct-to-consumer (D2C) brand founded to help consumers decrease plastic use in their personal care routines, starting with a plastic-free toothpaste before expanding into other products like deodorant.
China’s grocery ecommerce sales were expected to grow 24.6% in 2021 and reach $198.70 billion (RMB 1.36 trillion).
Instacart’s delivery ambitions extend beyond grocery: Ahead of a potential IPO, the grocery delivery giant expands its product offerings to include prepared food delivery.
DoorDash broadens its scope to deliver everything from apparel to car seats: The push aims to diversify the company’s offerings, which could help tighten bonds with its delivery drivers.
Amazon is the top grocery retailer, according to many metrics: An annual ranking from dunnhumby reveals that, for many consumers, digital accessibility is becoming just as important as quality.