Artificial Intelligence

Apple’s record share surge hints at tech sector recovery, aided by bullish AI outlook and potential growth avenues. However, AI democratization may pose regulatory challenges.

Accenture is investing $3 billion in AI in the next three years. The biggest challenge will be balancing automation with the human component of business operations.

TikTok’s Script Generator accelerates ad creation: New tool crafts video scripts with a click, though caution is advised to avoid generic content.

Ad agencies are split on generative AI. Some are diving into the emerging tech with partnerships and acquisitions. Others are wary of the hype. With major ad platforms like Meta, Google, and TikTok developing their own AI tools, agencies need to establish a clear approach—or risk irrelevance.

Google Cloud lures key customers with generative AI: It’s poised to continue surpassing Amazon on cloud growth buoyed by AI, but Oracle rises as a contender with its Cohere partnership.

‘Tens of millions’ will die from social media, Meta whistleblower warns: Meta gets bad press ahead of its Threads launch. With AI in the mix, social media controversy will worsen.

The CRM solutions giant is unveiling security standards and AI integration for recurring revenue. The success of the pivot remains uncertain due to previous integration challenges.

Bing finds its voice on desktop: Microsoft’s voice assistant pivot could continue to face revenue struggles if it doesn’t look beyond individual users and court companies.

Without its users, Reddit has nothing to advertise against: The company got a tough reminder on Monday when thousands of communities held a sitewide protest.

Amazon presses forward with new generative AI tools: The retailer is determined to show clients and investors it can keep up with OpenAI and Google despite a slow start.

Microsoft gives an accidental look into the future of search ads: A Bing misstep ignites concerns about what advertising looks like in the AI age.

Publishers race to get ahead of artificial intelligence: Axel Springer will seek AI acquisitions as publishers explore ways to integrate the disruptive tech.

US Senate bills show smoke-and-mirrors approach to AI: Lawmakers slowly deal with AI regulation, but the global arms race focus will likely trump robust protections for society.

Sweetgreen goes all in on automation: The salad chain expects all stores to be automated in five years as it moves to a speedier and more consistent customer experience.

New AI Tools for Marketers: Salesforce and Adobe launch generative AI products aimed at streamlining workflows and bolstering campaign performance through customization.

Amazon sits at the top of US ecommerce, accounting for 37.6% of sales this year, according to our forecast. In addition to generating billions of dollars in sales, Amazon’s ecommerce business propels its other ventures, including retail media and B2B ecommerce. By harnessing the power of generative AI, Amazon could leave its retail competition even further in the dust, and possibly catch up to the Google and Meta duopoly.

OpenAI CEO Sam Altman is worried he’s created a monster: His conflicting public comments might thwart ChatGPT market expansion efforts, giving messaging-savvy competitors an opening.

Companies deploy chatbots in their haste to adopt generative AI: Priceline, Salesforce, and Carrefour are among those looking to harness the tech to offer shoppers personalized recommendations.

On today's episode, we discuss what to make of Apple's Vision Pro, the company's newly announced mixed reality (MR) goggles; how AI could improve shoppable TV; why retailers and customers aren't on the same page; how ads on the New York subway are changing; how Amazon plans to deliver packages to folks even faster; how long it actually takes to play a baseball game; and more. Tune in to the discussion with our vice president of content Suzy Davidkhanian and analysts Blake Droesch and Paul Verna.

The CFPB signaled it’s taking a more proactive stance in policing banks’ AI chatbots, including dishing out penalties.