Retail & Ecommerce

RFID technology makes Just Walk Out compatible with clothing and other softline shopping categories, opening it up to new use cases

Key stat: 43% of US adults say discounts are the main reason they sign up for subscription services, per May data from SurveyMonkey.

WhatsApp continues its push to become an end-to-end shopping platform: The messaging app is rolling out new features to make it easier to purchase items and services via chat.

Walmart is opening a pet services center: The move positions the retailer to grab a share of some of the most lucrative areas of the pet industry: health and other services.

Quick-commerce companies face shrinking valuations as investor interest cools: Jokr’s valuation fell nearly 40% in its latest funding round, while Getir’s could plunge by as much as 80%.

Google is bringing Bard AI to its suite of apps. The potential for adoption is huge and could minimize reliance on rival services like ChatGPT.

Target moves quickly to grab a share of holiday sales: The struggling retailer’s Q4 push will begin with the launch of its Target Circle Days sale on October 1.

Ikea adds a BNPL option: Letting customers pay for products in four installments removes a barrier keeping them from buying furniture.

US business confidence in China plunges to record low: But companies like Starbucks and Lego remain bullish about long-term opportunities.

Amazon explores standalone subscriptions as Prime user growth slows: The retailer could roll out separate grocery and healthcare membership services as early as this year.

US ecommerce back-to-school and holiday growth trends are usually pretty similar, but this year, growth will diverge. US ecommerce back-to-school and holiday spending growth were within 1 percentage point of each other in both 2020 and 2021, and closer to 4 percentage points apart in 2022, during a holiday season impacted by inflation, supply chain issues, and geopolitical concerns. This year, we forecast a US back-to-school ecommerce growth rate of 1.5%, slower than our forecast 11.3% holiday retail ecommerce growth.

The UAW strike affects 9% of its 150,000 members and stops production at Detroit’s Big Three, inviting delivery delays and competitive loss.

Ecommerce success relies on a seamless search strategy. To help consumers find, learn, and buy products more easily, retailers are building out their on-site search capabilities, adding video, incorporating AI, and giving shoppers more tools to find what they are looking for. Here are some of the latest improvements from Walmart, Amazon, and Instacart.

The number of US BNPL users has doubled since 2021, even though firms can’t fund rewards as richly as issuers do. But they do have retail connections.

The continued growth and success of retail media hinge on achieving measurement standardization, according to Jeffrey Bustos, vice president of measurement addressability data at the Interactive Advertising Bureau (IAB).

Retail media networks may be working on standardization, but a universal measurement system is still a dream. Aside from a sluggish move toward standardization, here are four predictions about the future of retail media networks our analysts gave on our “Behind the Numbers: Reimagining Retail” podcast.

US retailers plan to add 410,000 seasonal jobs this holiday season: That conservative approach could hinder their abilities to slow retail theft and provide a good customer experience.

TikTok plans to heavily subsidize sellers’ holiday deals: The company is betting that steep discounts will help its marketplace find its footing.