Travel ranks high on consumers’ priority list this year: People are willing to spend big for once-in-a-lifetime trips to see Taylor Swift or take in the Olympics.
Checkout might be the last step in the customer journey, but if there’s friction at a retailer’s point-of-sale—long lines, frustrating self-checkout machines, or a lack of payment options, for example—shoppers might bail. Solutions like smart carts, mobile checkout, and biometrics could provide relief.
Online shopping is all about convenience: UK shoppers want to be in control of when and how their online orders will arrive.
Ahead of his keynote session at this year’s CommerceNext event on June 11-13, Lockton shared how Tractor Supply leverages its physical and digital channels to connect with the retailer’s varied audience and how its retail media enables advertisers to target a hard-to-reach rural audience via digital channels.
The bank’s earnings also highlighted Zelle’s continued growth
Stripe can grow its volume as it aims for profitability, and URBN will benefit from a more seamless checkout experience
Investors are confident in Revolut’s diversification strategy. It may be an early sign the fintech funding freeze is thawing
Disney to add 24/7 FAST channels to mimic cable experience: The company is tapping into a growing streaming trend that could revitalize struggling shows.
Nearly a third (32%) of US consumers decreased online spending in Q1 2024, according to Jungle Scout’s latest Consumer Trends Report. Here are five insights into how and where consumers shopped over the first quarter of 2024.
Consumers keep splurging on their pets: That’s why Amazon is hosting a pet sale and other companies are rolling out niche offerings ranging from stress-relief chews to an airline for dogs.
LVMH reported its weakest quarter since 2021: Even so, organic revenues still rose 3% YoY in Q1.
Amazon will account for 40.4% of US retail ecommerce sales or a total of $491.65 billion this year, according to our February 2024 forecast.
Adidas is on the right path: After delivering better-than-expected results in Q1, the company raised its full-year guidance.
On today's podcast episode, in our "Retail Me This, Retail Me That" segment, we discuss the main friction points at the point of sale and potential sticking points to adopting easier payment systems. Then for "Red-Hot Retail," our analysts give us four spicy predictions about the future of retail payments. Join our analyst Sara Lebow as she hosts analysts Sky Canaves and David Morris.
Verishop bought data analytics firm Trendalytics: The move aims to help brands get a pulse on rapid shifts in consumer behavior trends.
78% of consumers consider sustainability when choosing a product or retailer: But at the register, that doesn’t always mean they choose the greenest options. 78% of consumers consider sustainability when choosing a product or retailer: But at the register, that doesn’t always mean they choose the greenest options.
More eyeballs = more sales: That’s why Amazon launched an “Amazon Live” shopping channel on Prime Video and Freevee and added a mobile integration to buy the featured items.
Aldi retrofitted an existing store with checkout-free technology: The retailer wants to see if the frictionless shopping experience clicks with shoppers.
After spending 2023 making improvements to product inventory and the customer experience, Rent the Runway is turning its attention back to marketing by expanding into new channels and tailoring its content.
But the data suggests a full credit card recovery will likely take longer than expected