The solution will give merchants more control over their payments experience, which can be vital for conversions
They’re skipping no-fee starter cards as they look to capitalize on the card’s status symbolism and expansive rewards
Despite the buzz of mobile shopping, retailers need to offer a seamless omnichannel checkout across mobile, desktop, and in-person retail
61% of US adults value loyalty programs that are tailored to their shopping preferences, according to a March 2024 Bizrate Insights survey.
Fast-food chains hope value meals hook customers: While Jack in the Box, McDonald’s, and Burger King turn to promotions amid sluggish demand, consumers keep splurging on pricier options like Cava.
Etsy loses ground as it fights “Amazonification” of its platform: The marketplace is cracking down on overseas sellers, but sales continue to fall.
Consumers are seeing and hearing healthcare-focused ads on a range of traditional and digital channels. Here’s the data you need to ensure your advertisements are resonating with patients.
Are walled gardens a thing of the past? Shrinking market share and distrust of major platforms is leading to a shift toward open-ended ad solutions.
37% of ecommerce marketers worldwide use AI for customer service and support, according to February 2024 data by Qualtrics and Klaviyo.
US in-store retail media ad spend will total $370 million this year. But as the channel expands, oversaturating stores with ads can cause tension between retail media teams, which focus on maximizing ad dollars, and merchants, which focus on the store as a whole. Online advertising and in-store advertising are not two distinct channels, but instead work together.
It’s getting harder for apps to grow their user bases.
Building a retail media network (RMN) requires a major investment in time, talent, and money. While the largest retailers have these resources, independent and regional retailers often may not.
Shein prepares a confidential IPO filing in London: The fast-fashion giant had initially sought to float itself in New York but was derailed by regulatory hurdles and pushback from lawmakers.
Zara bets on live shopping following China success: The fast-fashion retailer is expanding its live commerce capabilities to the US, UK, and Europe.
Buy with Prime delivers mixed results for merchants: While some report an uptick in conversions, others see minimal lift and additional friction.
Podcast listenership is at an all-time high: 67% of Americans aged 12 and over have listened to a podcast, says Edison Research.
Sustainability awareness is high in Asia-Pacific, where the majority of consumers are open to spending more on eco-friendly products. How can brands and retailers capitalize on the green opportunity—while also doing good for the environment?
Gap’s turnaround momentum is building: The retailer is winning over shoppers with on-trend styles, while boosting its profile with buzzy celebrity and brand partnerships.
TikTok Shop calls an audible: The fast-growing ecommerce business presses pause on its expansion into new markets amid growing concerns about a US ban.
Ulta lays out path to growth after Q1 slowdown: The retailer is leaning into loyalty, exclusive products, and influencer marketing to combat growing competition.