Retail & Ecommerce

Price matters to everyone, but ease and convenience play an even bigger role in purchase decisions. Plus, retailers should consider revamping their apps to garner more sales and use their target audience to guide in-store and online strategies.

Luxury furniture retailer RH isn’t immune to the housing downturn: The company expects challenges to continue into 2024 as high interest rates and limited supply take their tolls on the housing market.

Nielsen reverses stance on Amazon first-party football data: After networks and industry groups cried foul, Nielsen won’t include Amazon data in its panel currency.

Hyundai’s in-vehicle payments system can add more hands-free utility, attract more potential buyers, and bring in payments revenues

Focusing on non-payments use cases is part of Amazon’s larger strategy for the POS system, which is still small in scale

Adding support for its branded cards on Apple Pay is further proof payments providers’ walled gardens are collapsing

Zalando scraps customer reviews: While the move frees the platform from having to police fake or misleading reviews, it also deprives shoppers of a valuable source of information.

TikTok Shop copies Temu’s playbook as it looks for rapid growth: But its haste to onboard sellers has created an opening for counterfeiters and other disreputable brands, which could hurt its long-term prospects.

Kroger’s sales sag as grocery prices stabilize: That new state of play could drive the grocer to look to high-margin retail media to drive growth.

Subway hops aboard the multi-tiered rewards program trend: The MVP Rewards program offers additional incentives for consumers who spend $200 and $400 annually.

Retail stores experiment with loss-prevention strategies as thefts take their toll: Walmart, Dollar Tree, and Lowe’s are among the companies leaning on police protection, locked displays, and high-tech solutions to curb shrink.

Instacart rolled out several updates to its Instacart Storefront platform: It added AI-powered conversational search and an in-store mode to its omnichannel digital commerce platform.

Overstock finds Bed Bath & Beyond has plenty of brand equity: Since rebranding in August, the retailer improved its top-line performance and attracted new customers.

But it faces competition from other mPOS providers and the boom in softPOS demand

The solution brings what has become a security expectation to all transactions after India mandated tokenization for card-on-file transactions

The payments network added USDC settlement capabilities for acquirers as stablecoins gain payments momentum

Mcommerce is driving most of the growth in online sales. Of the $96.87 billion extra spent on ecommerce in the US this year, mcommerce will contribute 61.4%. The channel hasn’t escaped the wider slowdown in ecommerce, but sales via mobile devices are still growing at twice the rate of sales via desktop devices.

Eurozone consumers pulled back in July: Rising prices and elevated interest rates are causing shoppers to think twice before they open their wallets.

Ulta expands in-store ecommerce fulfillment to 400 locations: Stores fulfilled nearly 40% of the retailer's digital orders.

Mobile wallet integration makes checking out more convenient, while composable commerce gives brands the ability to customize and alter their tech stacks to fit their specific needs. Generative AI helps to enhance personalization and product recommendations, and one-click checkout buttons speed up the payment process.