They’re getting hit harder with late fees and are relying on debt to pay for necessities.
Revenues and profits continued to outperform in the US, and two of Klarna’s biggest headwinds seem to be easing—setting the firm up for an IPO.
The low-price marketplace could face large fines, or even a ban, if it doesn’t comply with stringent regulations in time. That could hinder the growth of the rising ecommerce brand.
“When retailers can offer a delivery experience that the consumer expects, the consumer is less likely to abandon their cart,” said our analyst Blake Droesch. More than one-third (36%) of US consumers abandoned an order last year because shipping costs were too high and another 29% did so because their items wouldn’t arrive on time, per an August 2023 report by Digital Commerce 360.
The FAA approves Amazon’s Prime Air expansion, enabling distant drone deliveries. Competitors Alphabet and Walmart also advance their drone services, which could drum up investments.
Amazon and Walmart reinforce the value of their membership programs: Amazon now offers free Grubhub+ membership as a permanent Prime perk and Walmart+ announces its member-exclusive sale.
While adoption will likely tick back up this year, mainstream use is still a long way off. Some payment providers aren’t worried about the timeframe
As A2A payments grow in the UK, the tool could collectively save Visa’s customers $419 million in fraud losses each year
Programmatic advertising will account for 91.3% of US digital display ad spend this year, or a total of $157.35 billion, per our December 2023 forecast. Last week, advertisers at Programmatic I/O discussed where those ad dollars are headed and how programmatic advertising is changing. From ad spend waste to the expansion of retail media, here are three big trends discussed at the event.
Kohl’s turnaround strategy goes off -course: The department store chain lowered its guidance after falling well short of analysts’ bottom-line expectations in Q1.
Best Buy relies on promotions, AI innovation to combat sluggish demand: The retailer’s sales continued to drop in Q1 as consumers shy away from expensive purchases.
Dollar General, Burlington benefit from consumers’ price sensitivities: Both retailers are gaining share as shoppers of all incomes search for value.
On today's podcast episode, we discuss the unofficial list of the most interesting retailers for the month of May. Each month, our analysts Arielle Feger, Becky Schilling, and Sara Lebow (aka The Committee) put together a very unofficial list of the top eight retailers they're watching based on which are making the most interesting moves: Who's launching new initiatives? Which partnerships are moving the needle? Which standout marketing campaigns are being created? In this month's episode, Committee members Arielle Feger and Sara Lebow will defend their list against analysts Sky Canaves and Zak Stambor, who will dispute the power rankings by attempting to move retailers up, down, on, or off the list.
Key stat: Nearly half (49%) of US adults will begin back-to-school shopping by early July, according to a March 2024 survey by LTK.
US consumers keep spending: Better-than-expected results from Abercrombie, Dick’s Sporting Goods, and Cava demonstrate that shoppers are willing to splurge on some nice-to-have items.
Chewy autoship customer sales rose 6.4% in Q1: The company is finding more ways to drive consumers to spend, which helped boost net sales per active customer 9.6%.
Starbucks’ staffing issues lead to worker and customer dissatisfaction: Chronic understaffing is increasing wait times and hurting sales, while giving the union more room to extract concessions.
Retail media networks deliver 183% higher engagement, but with tradeoffs: Viewability and strategic ad placement are key, says new DoubleVerify report.
The initiative will utilize customer data for targeted advertising and innovative ad formats to attract sellers and non-endemic advertisers