Alibaba bets on AI to power international growth: Tools like translation services and content generation are attracting sellers and driving sales.
Credit tightening is partly responsible for this improvement, but delinquencies are still well above pre-pandemic levels
It’s pushing card-linked installment offerings after banning its credit cards from third-party BNPL plans
This launch solidifies Wells Fargo’s aggressive push into the credit card space this year, adding to its series of card launches
On today's podcast episode, we discuss what Amazon has planned for its thirties, the all-AI ad that sparked a debate about the future of marketing, why customer experience is historically low, the most impactful AR feature in retail, what animal can fly backwards, and more. Tune in to the discussion with our vice president of content Suzy Davidkhanian and analysts Sara Marzano and Carina Perkins.
The years of high double-digit growth for US direct-to-consumer (D2C) ecommerce sales have ended.
Costco raises its membership fee by $5 (or $10 for executive members): That’s the first increase in seven years and its timing is ideal given consumers’ growing focus on value.
This issue has been the center of a global regulatory debate, but consumers should be careful what they wish for
PepsiCo and Conagra temper outlooks as they struggle with consumers’ shrinkflation concerns: Sales volumes for both companies fell as private labels capture record dollar and unit share.
Fast Retailing’s store expansion strategy boosts its international profile: The Uniqlo parent’s push into the US and Europe is growing brand awareness and profits.
Updated policies tackle misleading listings to retain buyer confidence as Etsy seeks to protect its handmade brand from an influx of low-quality AI items.
Giving other wallets access to the tech could foster greater competition in mobile payments, but Apple Pay likely won’t lose its lead with consumers
Airlines are flying too much: That led to a glut of airline seats, which hurt Delta’s net income in Q2.
On today's podcast episode, we discuss examples of generative AI (GenAI) in retail, how to convince consumers to engage with it, and what GenAI is not good for. Join our analyst Sara Lebow as she hosts analyst Yory Wurmser and Beth Ann Kaminkow, CEO of the New York office and global chief commerce officer at VML.
In 2024, US consumer spending on online marketplaces will reach $468.33 billion, according to our forecast, with a significant portion of ecommerce sales shifting to these platforms.
Online marketplace sales are steadily outpacing overall ecommerce: Our latest research looks at the consumer behaviors and platforms driving the trend.
AI claims more jobs: The price of AI goes beyond compute costs as Intuit lays off about 10% of its workforce. Layoffs will continue until companies can supplement the cost of AI elsewhere.
Temu is quietly building a substantial seller base in the US: That shift away from its direct-from-China strategy should help insulate it if the government closes the de minimis loophole.
Social media platforms focus on outcomes: Executives cite pressure to deliver for advertisers as Q2 earnings reports approach.
Walmart looks to grow its online grocery lead: The retailer is modernizing its supply chain by opening five automated distribution centers for fresh food, expanding four traditional facilities, and upgrading another.