A Windows outage led to 5,000 Delta flight cancellations, but the tech firms blame the airline's outdated IT and rejected help for the extended disruption.

On today's podcast episode, we discuss how Google might present its third-party cookie opt-in to Chrome users, what cookie and cookieless traffic will look like in the future, and what the next move for marketers should be. Tune in to the discussion with host Marcus Johnson and analyst Evelyn Mitchell-Wolf.

Over three-quarters (77%) of US parents plan to visit mass merchant retailers for their back-to-school shopping, per a May 2024 survey from Deloitte.

Young people are on Marketplace and Groups: The challenge for Meta is to direct those users to more monetizable areas of the app.

Average CMO tenure in 2023 at top US advertisers is three years and one month, 11 months lower than the average was about a decade ago, according to April 2024 data from Spencer Stuart.

US states have started restricting credit unions’ bank acquisition activities, pressuring credit unions to make their case.

Retailers and QSRs drive strong demand for brick-and-mortar spaces: The availability rate for retail nationally in Q2 was 4.7%—the lowest rate since CBRE began tracking the figure in 2005.

Leadership exodus continues at OpenAI: OpenAI’s struggle to retain top talent could hurt its standing at the top of the genAI food chain.

UK, eurozone consumers are reluctant to spend: But there are reasons to expect an improving landscape ahead.

Flipkart launches rapid-delivery offering in India as Amazon struggles to find its footing: The latter’s reluctance to invest in quick commerce could cost it market share as Walmart, Zepto, and others try to win over customers with speed.

Secured cards haven’t always had robust rewards offerings. That’s starting to change as issuers try to capture viable credit invisibles

Chase argued it already goes above and beyond to refund fraud—and is willing to prove it in court

In a sweeping restructuring move, Dell is streamlining management to better align with the booming demand for AI-optimized servers.

European etailer Zalando’s Q2 earnings surge: The business broke a streak of flat quarters thanks to faster delivery times, a more relevant product assortment, and a focus on quality.

Uber and DoorDash report double-digit growth as customers prioritize convenience: Order frequency rose in Q2 thanks to both companies’ membership programs and growing selections of merchants.

Health apps will get easier access to patients’ medical data: Epic’s new EHR capability is making it possible. We explore what it will take for consumers to trust digital health apps with their medical information.

US consumers show optimism over AI adoption in healthcare: Americans are becoming more open to the use of the tech in their care—so long as the tech doesn't replace human interactions.

Hims & Hers plows ahead with compounded weight loss drugs: Hims is betting that neither the FDA nor GLP-1 drugmakers will come after the company for continuing to produce compounded versions once shortages end.

Consumers are turning to their TVs for holiday inspiration: 43% of connected TV (CTV) users say TV ads offer useful information on holiday shopping, and 72% would scan a QR code in a TV ad to make a purchase, according to a report from LG Ad Solutions.