Amazon muscles in on Google and Meta’s ad throne: Retail media and Prime Video propelled the company to a blockbuster 2023—and 2024 looks even brighter.

Snap lays off 10% as its ad revenues struggle: The company is signaling a cost-cutting effort to investors as it tries to diversify beyond advertising.

Competition for Class A mall real estate is as stiff as ever: But the overall landscape remains challenged as operators struggle to build an experience that can attract visitors and drive sales.

Amazon looks to reduce packaging waste: The retailer extended its Ships in Product Packaging program to all third-party sellers across the US and Canada that use Fulfillment by Amazon.

While some were skeptical of Temu’s staying power, the app’s low prices and social-first marketing strategy seem to be resonating with consumers. Opening its platform to US sellers could bring competition for Temu at a time when consumer perception is flagging.

Google and Yahoo are tackling email marketing spam: New measures will require marketers to maintain certain quality standards in order to bulk send.

Microsoft, Amazon, and Google adapt strategies for AI-driven growth with mixed results. But genAI’s hunger for cloud computing could increase costs.

Providence will pay nearly $160M in medical bill refunds, debt relief: We explore why not-for-profit health systems may soon need to curtail their aggressive debt collection tactics.

Exploring healthcare use cases for Apple’s Vision Pro: Patients will balk at the high cost. But health systems can afford the $3,500 price tag to experiment with the device.

At-home medical devices are health hazards: More care delivery is moving into the home. Are health tech device makers and healthcare providers up to the task of keeping patients safe?

On today's podcast episode, we discuss whether Google's recent performance was actually good (or not), how YouTube turned things around, and what could trip up the digital giant in 2024. Tune in to the discussion with our analyst Evelyn Mitchell-Wolf.

Expedia launches global ad campaign on Netflix: The platform’s expansive streaming reach could set a new standard for international media buys.

YouTube TV surges to 8 million subscribers: Google’s diversification strategy is paying off as it keeps a finger on the pulse of consumers’ digital entertainment preferences.

Retailers flock to Apple’s Vision Pro amid growing interest in virtual experiences: J.Crew, e.l.f. Beauty, and Wayfair are among the companies releasing dedicated shopping apps.

Many in digital advertising, including the Interactive Advertising Bureau, have begun to use connected TV (CTV) as an umbrella term to include content delivered via CTV devices or OTT services.

Spotify’s Q4 benefited from cuts and podcast refocusing: The company shed staff and loosened up on program exclusivity to drive ad growth.

Snapchat's Q4 growth amid cuts: User base expands and revenues climb, but staff reductions and geographic revenue disparities pose challenges.

Gap brings on Zac Posen to reinvigorate its brands: The retailer is relying on the designer’s experience and celebrity to help reinsert the company into the cultural conversation.

Super Bowl ads pack stars and influencers: It’s a strategic blend aiming to charm Gen Z and boost brands beyond TV.

On the podcast we discuss what to expect as banks deploy more AI in 2024. We chat about several use cases for AI, like customer service and chatbots, personalized banking services, fraud detection and prevention, credit scoring and risk assessment, as well as personalized marketing. In “Place Your Bets,” we distribute 10 points to four predictions in order to rank the relative likeliness that each one will come true. We rank the following to see which is most likely to happen in 2024: news stories about overzealous chatbots stops banks from rolling them out, regulators squash attempts to use AI for investment advice, the deployment of AI enables banks to initiate massive layoffs, and small banks and credit unions are able to win more customers because of their deployment of AI for customer service. Listen to the conversation with host Rob Rubin and our analysts Jacob Bourne and Gadjo Sevilla.