Digital transformation has upended the global remittance market, thereby pressuring consumer pricing, reshaping the competitive battlefield, and creating new playbooks for traditional money transfer operators.

On today's episode, we discuss what to make of Microsoft putting ads in its AI-powered Bing Chat platform, the biggest pitfalls of companies using generative AI, and publishers' concerns about AI chatbots cutting readership. "In Other News," we talk about how much retail media networks are actually boosting the US ad market and which car manufacturers are leading the US electric vehicle (EV) race. Tune in to the discussion with our analysts Gadjo Sevilla and Max Willens.

On today's episode, we break down everything there is to know about banking and the Gen Z demographic. In our “Headlines” segment, we discuss the article our analyst Tyler Brown published a few weeks ago about Greenlight, a neobank for kids, teens, and families. In “Story by Numbers,” the conversation revolves around why Gen Z is different from other generations and how banks need to cater to their mobile preferences. And in “For Argument’s Sake,” host Rob Rubin takes the position that in 10 years, there will be fewer than 500 consumer banks. Tune in to the conversation between Rubin and analysts Tyler Brown and Tiffani Montez.

“Consumer acquisition costs have gone up. Data is harder and harder to access. It’s trickier to figure out how to target our consumer in the right way.” That’s Kendra Scott’s CMO Michelle Peterson, summarizing the state of marketing right now. The jeweler has found success both online and in-store by leveraging its D2C roots, pushing a viral TikTok presence, and working with the right influencers.

US consumers are increasingly turning to Walmart.com, YouTube, Instagram, and TikTok to start their online shopping searches, according to Jungle Scout. Amazon, search engines, and Facebook have lost share since Q1 2022.

UPS workers are prepared to strike if contract negotiations drag on: Union members are holding out for better pay and job protections.

Apple opens first stores in India amid broader push to grow local sales, production: The company is turning to the fast-growing market as it looks to reduce its reliance on China.

As investment capital dries up, Amazon aggregator Razor Group swoops in: The company is capitalizing on current market conditions to absorb competitors and drive greater consolidation in the aggregator space. (This article was written with the assistance of ChatGPT.)

Following GPT-4’s impressive introduction, everyone is racing to incorporate generative AI into their operations: Google launched Bard to some disappointment, Amazon entered the AI race, and Quora wants to create “the universal AI messaging client.” Here are the latest generative AI updates and what they mean for marketers.

Optimizing its user interface for touchscreens could help to make Microsoft’s Windows 11 a viable option for gaming on future handheld devices without investing in a mobile console to compete with Nintendo or Sony.

Children’s safety advocates are pushing back on Meta’s plan to open the metaverse to minors in order to expand user adoption. An unmoderated metaverse without proactive security poses various dangers to minors.

The NBA cuts budgets, freezes hiring due to economic headwinds: This comes ahead of critical media rights negotiations.

CTV to continue strong US growth: Households using the format to more than double pay TV in 2024, aided by tech shifts.

Publishers launch AI task forces as anxiety swirls: Amid speculation that AI could hurt the industry’s jobs, publishers try to get their bearings.

Retailers and restaurants struggle to fill positions: Over 36% of companies said hiring has gotten harder over the past year.

With Bedrock, Amazon courts an array of AI startups: The platform offers a smorgasbord of generative AI tools for enterprise. But moves by Databricks and Meta could take model training in-house.

Climate tech demand isn’t being met: Federal funding is picking up the venture capital investment slack to a degree. But it’s not enough to fund the innovation and infrastructure required to fight climate change.

Aftershocks of US banking turmoil continue: Indian IT service providers’ Q1 growth fell short of analysts’ expectations after US banks put their IT spending on hold.

US consumers are flocking to low-cost plans with some amount of advertising.In 2022, increases were especially pronounced among ad-supported video on-demand (AVOD) services.

Social media newcomer Lemon8 racked up about 64,000 US downloads per day, on average, in recent weeks, according to Apptopia. The platform, which comes from TikTok owner ByteDance, capitalizes on the shopability of photos and short videos with its Pinterest-meets-Instagram format.