Google wants to share its cloud platform with AI novices: The Big Tech firm is looking to expand its customer base by making its products easier to use. The strategy is solid but misses the bigger picture.
Uber launches tourism offering in Turkey as part of travel push: The company is looking to capitalize on the huge numbers of users who already use the app when traveling.
Despite a profitable quarter, CEOs of the biggest US banks still sound guarded: Lowering investors’ expectations is part of their job, yes—but they’re calling attention to the places where their smaller competitors may be hurting.
This can improve the user experience for Apple Pay but may reduce customer loyalty to the Discover app
It launched 10 features powered by the technology, which is starting to gain ground in payments
A Gmail integration lets PayPal users conveniently track all of their packages whether they were purchased via PayPal or not
US consumers are more worried about data privacy than ever: A Pew study shows growing concern—and confusion—around how companies use personal data.
Snap offers tools to empower brand-creator partnerships: New features bring more money-making opportunities and point to the rising importance of influencer marketing.
Advertising Week New York 2023 wrapped up yesterday. This year, conversations moved away from Web3 and NFTs and toward generative AI and retail media. Advertisers were focused on increasing market share and creating shoppable ads. Here are five key lessons we learned from the events.
Chinese consumers have grown thrifty: That’s driving Alibaba and JD.com to offer consumers large rebates and steep discounts to drive spending and fight off their competition.
Amazon takes a concrete step to make its packaging more sustainable: The retail giant updated its first automated US fulfillment center to eliminate plastic packaging.
Toyota, BMW align with Tesla's North American Charging System, broadening access to the largest supercharger network and charging standard.
Apple, Google, and Meta can incorporate advanced WiFi connectivity in their AR devices in the US, paving the road to expand into wearables and connected cars via WiFi 6 GHz band.
Nestlé isn’t worried about appetite suppressants hurting sales: The company is developing complementary products that could offset any impact to its snack business, even as the long-term impact on food demand remains unclear.
With over 34 million members, Sephora’s Beauty Insider loyalty program is generally regarded as one of the best loyalty programs in the US. To keep customers coming back, Sephora is balancing gamified experiences with the classic rewards that it knows customers like. Here are five tips from Emmy Brown Berlind, senior vice president and general manager of loyalty at Sephora, on how retailers can level up their loyalty programs and deliver a best-in-class experience.
Health insurance premium hikes hurt employers and workers: Rising inflation rates are showing up in this year’s health insurance premiums. Employers expect more hikes to come, per KFF’s annual benchmark survey.
Patients’ medical data is spread far and wide: Consumers are frequently accessing their online medical data, but from disparate healthcare sources. We explore the impact on patient care and a potential solution to consolidate health data.
Global healthcare consumers are becoming more self-reliant: 43% consult doctors or pharmacists to decipher conflicting information on health and pharma products. What about the other 57%?