Retail health, high costs are fragmenting the patient care journey: We explore what these trends could mean for consumers and healthcare providers in 2024.

Empowered patients are turning to alternate sources for medical help and information: Here’s what healthcare marketers and providers need to know.

Amazon Prime-ary care: It offered discounted annual memberships to One Medical and experimented with pharmacy offerings. But the benefits saw mixed success.

A new era of transparency for Netflix: A report motivated by Hollywood strikes chronicles detailed viewership data for the streamer’s most popular shows.

Microsoft’s in-game ad effort shows signs of life: The company’s gaming CFO said cloud streaming is an opportunity to deliver ads.

EU expansion and new interoperability with Mastodon, Tumblr, and Flipboard can position Threads for continued growth. Meanwhile, X faces an exodus of advertisers and declining revenue.

On today's podcast episode, we discuss what employers expect their staffs to know about generative AI, whether every company will end up with their own custom version of ChatGPT, and the dos and don'ts of using generative AI in the workplace. Tune in to the discussion with our analyst Jacob Bourne and vice president of content, strategy, and operations Dan Van Dyke.

Google makes Gemini Pro free for the enterprise: Expanding AI offerings across platforms and products challenges rivals in a rapidly evolving market.

JPMorgan, Bank of America, and Nationwide have committed to maintaining or expanding their in-person presence even as competitors close brick-and-mortar outposts.

81% of US adult digital shoppers review return policies before making a first-time purchase, and 55% will abandon their cart if return policies aren’t convenient, per a Happy Returns report commissioned by PayPal.

The company’s valuation is still far below what it was aiming for at the start of 2022 due to the tough economic environment for raising money

It’s banking on the metaverse as the future of commerce with hopes of gaining early mover advantages

Large retailers are in a prime position for the final holiday push: Amazon, Target, and Walmart are poised to leverage their infrastructures to capture an outsize share of spend and retail media dollars.

US consumers are increasingly motivated by cost rather than loyalty: They expect perks and benefits in return for their brand devotion.

Safety is a concern for nearly two-thirds of retail workers: As employees grapple with rising thefts and more hostile customers, retailers should consider beefing up staff levels.

Led by Apple’s urgency to reduce reliance on China, manufacturers are pouring billions into factories in India that could expand beyond consumer electronics.

Games industry marketing event E3 shuts down: Several contenders are vying to replace the decades-long staple.

The FCC denied Starlink’s $866 million subsidy due to doubts about its technology’s capability. Broadband access for hundreds of thousands of underserved users will be delayed.